About the role
QA Engineer (Salesforce)
🚀 Join LTM and help deliver high-quality Salesforce solutions that enhance experiences for both employees and customers worldwide.
At LTM, we leverage innovation, automation, and cutting-edge technologies to build reliable enterprise applications. We are looking for a QA Engineer with Salesforce testing experience who is passionate about quality assurance, manual testing, and the integration of AI-driven testing practices.
About the Role
As a QA Engineer, you will be responsible for validating Salesforce applications, customer-facing portals, and mobile experiences. You will collaborate with cross-functional teams to ensure high-quality releases while utilizing modern testing methodologies, including AI-assisted tools, to improve efficiency and test coverage.
Key Responsibilities
✅ Design, execute, and maintain comprehensive manual test cases and test scenarios.
✅ Document test evidence, defects, and testing results clearly and effectively.
✅ Perform testing across Salesforce Sales Cloud and Experience Cloud environments.
✅ Validate customer-facing portals, including permissions, branding, and functionality.
✅ Conduct functional, usability, and responsive testing on mobile devices and emulators.
✅ Collaborate with development and business teams to ensure quality throughout the software development lifecycle.
✅ Leverage AI tools and LLM-based capabilities to accelerate test creation, improve documentation, and enhance test coverage.
✅ Support integration testing and end-to-end validation activities.
Required Qualifications
✔️ Minimum 3 years of experience in Manual Testing and Quality Assurance.
✔️ At least 2 years of hands-on experience testing Salesforce applications.
✔️ Experience testing external portals and user-facing applications.
✔️ Strong analytical and troubleshooting skills.
✔️ Excellent verbal and written communication skills.
✔️ Ability to communicate technical issues to both technical and non-technical stakeholders.
Preferred Qualifications
⭐ Experience with Salesforce Experience Cloud testing.
⭐ Experience using Jira and Zephyr.
⭐ Integration testing experience.
⭐ Experience testing document generation tools such as Conga Composer or Nintex Drawloop.
⭐ Experience testing web or mobile applications on iOS and Android devices.
⭐ QA Automation experience.
⭐ AccelQ Certification (highly preferred).
⭐ Experience using AI-assisted testing tools, self-healing automation frameworks, or AI-generated test scenarios.
⭐ Experience with Salesforce Field Service (FSL) or other enterprise work order management platforms.
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