About This Role
This QA Engineer role is responsible for ensuring factory quality assurance, managing supplier quality, and maintaining compliance with various certifications and food safety standards. The position suits a professional with a solid understanding of quality management systems and HACCP principles, who can drive continuous improvement initiatives.
Responsibilities
- Manage supplier quality performance, including monitoring, evaluation, and continuous improvement initiatives
- Handle supplier/customer quality claims, conduct root cause analysis, and drive corrective and preventive actions (CAPA)
- Plan, coordinate, and support external, customer, and internal audits
- Maintain and ensure compliance with certifications, including ISO 9001, BRCGS Packaging Materials / FSSC 22000, FSC, Bonsucro, and other sustainability standards
- Establish, implement, and maintain HACCP plans for packaging material production processes
- Conduct hazard analysis and ensure effective control of food safety risks
- Monitor Critical Control Points (CCPs) and ensure proper documentation and verification activities
- Support food safety risk assessments and continuous improvement initiatives
- Ensure compliance with domestic and international food safety and packaging material regulations (e.g., FDA requirements, migration tests for PM/AM)
- Align site practices with Tetra Pak global quality and food safety standards
- Develop, implement, and continuously improve quality and food safety management systems
- Prepare and maintain documentation, including SOPs, Work Instructions (WI), and One Point Lessons (OPL)
- Conduct training programs, including HACCP and food safety awareness training
- Actively participate in WCM (World Class Manufacturing) pillar teams
- Lead or contribute to quality, food safety, and process improvement projects
- Monitor key quality and food safety KPIs and prepare regular reports
- Use data-driven approaches to identify trends and improvement opportunities
- Execute additional assignments or projects as assigned by the manager
Requirements
- Solid understanding of Quality Management Systems (QMS) and HACCP principles
- Good command of English (spoken and written)
- Strong communication, interpersonal, and problem-solving skills
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
- Bachelor degree or above
- More than 5 years of work experience
Nice to have:
- Experience in food, beverage, or packaging industry
- Familiarity with the following standards: ISO 9001, ISO 22000 / FSSC 22000, BRCGS Packaging Materials, HACCP implementation and verification
