About This Role
This QA Engineer role focuses on managing customer claims, coordinating with internal departments and overseas plants, and performing root cause analysis of quality defects. The position involves ensuring compliance with customer quality standards and continuous quality improvement.
Responsibilities
- Manage customer claims, coordinating with internal departments and overseas plants
- Perform root cause analysis of quality defects using problem-solving tools such as Why-Why analysis, 8D analysis, Fishbone analysis, and corrective action methodologies
- Verify effectiveness and sustainability of corrective and preventive actions to prevent recurrence of defects at supplier
- Manage customer complaint response activities to ensure compliance with customer quality standards and customer requirements
- Follow up supplier corrective actions and confirm implementation status for continuous quality improvement
- Support containment actions and supplier sorting activities at warehouse to minimize customer impact and prevent shipment of defective parts
- Collaborate with customer and supplier teams to improve manufacturing quality performance and customer satisfaction
- Prepare quality reports, defect analysis summaries, and corrective action documentation in accordance with QA procedures and standards
- Support urgent quality issue and quality assurance activities aligned with requirements and customer-specific standards
- Control measuring instruments and do spot inspection activities to ensure product quality compliance
Requirements
- Age: 29-32 years old
- Bachelor's Degree in Mechanical Engineering, Industrial Engineering, or related fields
- Minimum 4 years of experience in Supplier Quality or Quality Assurance
- Good knowledge of quality tools such as 7 QC tools and Why-Why analysis
- Ability to read and interpret engineering drawings and GD&T
- Strong coordination skills with suppliers and cross-functional teams, supported by effective communication and problem-solving abilities
- Capable of working under pressure and managing tasks independently
- Adaptable to changing requirements and dynamic working environments
- Proficient in office software, including Microsoft Office and online meeting platforms
- Good command of both spoken and written English
- Require TOEIC Certificate
Benefits
- Annual health check-up
- Social security
- Provident fund
- Company shuttle bus along specified routes
- Annual holidays
- Group accident insurance
- OPD/IPD medical expenses
- Seniority award
- Uniform allowance
- Annual seminar
- Flu vaccine
- Support TOEIC test
- In-house/outside training
- New Year gift
- Birthday gift
- English language classes
- Exercise activities
- Annual salary adjustment
- Bonus (average 6 months)
- Overtime pay
- Meal allowance
- Fuel allowance for travel (if using a private car)
- Phone allowance (if using a private phone)
Important Details
- Workplace: Amata City Chonburi Phase 2
Application Process
- Submit resume and TOEIC score via Jobsdb
About the Company
KUBOTA Procurement & Trading (Thailand) Co.,Ltd. is located at 700/199 M.1, T.Bankao, A.Panthong, Chonburi.
