About This Role
This hands-on role in market insights operations focuses on ensuring the accuracy, explainability, and timely delivery of compliance intelligence. The successful candidate will run the company's compliance-benchmarking engine, analyzing children's data privacy and online safety in games and apps. The role suits a detail-oriented individual who can make operations smoother and catch data issues early.
Responsibilities
- Operate the company's game-testing and Market Insights pipeline, utilizing both AI agentic and manual testing
- Plan, manage, and execute testing cycles, defining games, jurisdictions, questions, and schedules, and ensuring rationale is documented and visible
- Operate and refine third-party AI agentic testing platforms, configuring runs, refining agent instructions, reviewing and classifying outputs, and following through with vendors
- Conduct detailed Data QA, reviewing AI outputs, checking and reconciling data, diagnosing trends, cross-referencing with client implementations, and resolving anomalies before escalation
- Perform manual testing for scenarios not yet covered by agentic automation, scoping, running, and documenting manual tests according to repeatable SOPs
- Maintain clear, explainable methodology, SOPs, and result documentation for stakeholders
- Provide daily status and progress visibility during active cycles, ensuring no backlog of QA or unresolved issues
- Drive blockers to resolution, clearly logging reasons and responsible owners
Requirements
- Interested candidates who thrive in structured, detail-heavy, and execution-focused roles are encouraged to apply
Benefits
- Comprehensive benefits including health, dental, and vision insurance
- Employee Stock Ownership Plan (ESOP)
- Opportunities for ongoing learning and development
- Exposure to multifaceted projects in a fast-growing industry
- A collaborative and inclusive work environment
