About This Role
This consulting role focuses on provider clinical operations within the health services sector. It involves leading client service workstreams, applying operations consulting methods, and using health services knowledge and process improvement skills to support clinical modernization efforts. As a Manager, you will lead teams, coach junior staff, and manage workstreams, applying judgment to analyze complex issues and develop practical deliverables.
Responsibilities
- Lead provider clinical operations workstreams across client engagements in the health services sector
- Manage project plans, timelines, and resource allocation for clinical modernization initiatives
- Guide teams in assessing current-state operations and identifying process improvement opportunities
- Develop recommendations for operational redesign, workflow optimization, and service delivery model improvements
- Analyze business performance metrics, operating effectiveness findings, and service data to inform decisions
- Coordinate change management activities and support adoption of new processes, tools, and practices
- Build client relationships and facilitate discussions with clinical and operational stakeholders
- Coach team members through feedback, mentoring, and review of deliverables across multiple workstreams
- Apply digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes
Requirements
- At least a Bachelor's degree
- At least 6 years of experience
Nice to have:
- At least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
- Managing clinical operations improvement projects in health services settings
- Leading provider workflow redesign and service delivery model changes
- Analyzing performance metrics to guide operational decisions
- Applying change management to modernization initiatives
- Coaching teams through process improvement and quality reviews
- Using data analytics, AI fluency, and digital tooling
Benefits
- Annual discretionary bonus
- Medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more
Important Details
About the Company
PwC offers a wide range of benefits.
