About This Role
This role offers an exciting opportunity to make a significant impact in the real estate sector while enjoying a balanced work-life experience. It suits a motivated and passionate property professional who thrives in a dynamic team and is dedicated to servicing Sydney's North Western Suburbs and Hills District.
Responsibilities
- Assist the Property Manager with the day-to-day management of a residential property portfolio
- Coordinate maintenance requests and liaise with landlords, tenants and tradespeople to ensure timely completion of repairs
- Conduct routine, ingoing and outgoing property inspections and prepare detailed inspection reports
- Respond promptly to tenant and landlord enquiries via phone and email
- Prepare lease documentation, tenancy agreements, lease renewals and other property management correspondence
- Assist with rent reviews and lease renewals in accordance with current legislation
- Monitor maintenance progress and follow up on outstanding work orders
- Maintain accurate property records and update the agency's property management software
- Assist with arrears management and administrative tasks as directed
- Ensure compliance with the Residential Tenancies Act, agency policies and procedures
- Provide exceptional customer service while building strong relationships with landlords, tenants and contractors
- Support the Property Management team with general administration and other duties as required
Requirements
- Passionate about the property, the industry, and delivering exceptional customer service
- Demonstrates dependability, trustworthiness and honesty
- Previous experience in a Property Officer/Receptionist position is highly desired
- Approachable, positive-minded and enjoys collaborative teamwork
- Highly organized with an exemplary eye for detail, capable of working autonomously
- Possesses excellent communication skills, both written and verbal
- Must own a reliable car and hold a current driver's license
- Holds a current NSW Real Estate License
Benefits
- Additional income incentives and bonuses
- Ongoing training and support
- Supportive partners who have cultivated an excellent working environment
- High staff retention ratio
Important Details
- Work format: flexible working conditions
About the Company
Join our premium and highly successful boutique agency, dedicated to servicing Sydney's North Western Suburbs and Hills District.
