About This Role
This role involves overseeing a diverse portfolio of properties, including block management developments, for an expanding property management business. It suits someone with property management experience or a background in handling complaints who enjoys working with people, building relationships, and solving problems.
Responsibilities
- Make contact with new proprietors, explain available services, establish expectations, and develop positive working relationships
- Prepare and oversee development budgets, ensuring invoices and charges are managed accurately and on time
- Manage telephone enquiries, emails, and written correspondence professionally, attending AGMs and other meetings when required
- Support compliance with relevant HSE requirements and keep inspection records and development information accurate and up to date
- Arrange maintenance work, issue job orders, negotiate costs, and oversee contractor performance to ensure required standards are maintained
- Carry out routine visits to managed developments, identifying any issues and completing detailed inspection reports
Requirements
- Previous experience in property management or block management would be advantageous; candidates with strong complaints handling experience interested in transitioning into the property sector will also be considered
- Full, valid driving licence
- Excellent organisational abilities and a keen eye for detail
- Strong verbal and written communication skills, with the ability to build positive relationships and deal confidently with a range of people
- A natural problem-solver who can handle queries and challenging situations calmly, professionally, and effectively
- Capable of managing competing priorities and working to deadlines
- A resilient, proactive, and hardworking approach
Benefits
- Opportunity to join an established and expanding property management company
- 20 days annual leave, plus statutory holidays and an additional day off for your birthday
- Pension scheme
- Hybrid working available following successful completion of probation, with one day working from home
Important Details
- Schedule: Monday to Thursday: 9am-5pm, with a one-hour lunch break; Friday: 9am-4:30pm, with a 30-minute lunch break
About the Company
Honeycomb is working alongside a reputable property management business with an expanding team in Belfast.