About This Role
Managing a storage property involves assisting customers with rentals, providing excellent service, and maintaining the property's cleanliness and organization. This role suits an empathetic, outgoing, and self-sufficient individual who enjoys a variety of tasks and has a high sense of urgency.
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities
- Enhance sales through rentals, insurance, and moving supplies
- Provide excellent customer service by identifying storage needs and offering solutions
- Guide new customers through rental processes
- Resolve issues professionally and positively
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units
- Keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
- Shop local competitors in-person and online
- Report information gathered, including rates and specials, to supervisors and other departments
- Perform additional marketing functions as needed
- Monitor rates, specials, and revenue-related factors
- Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions according to policy and laws
- If at a participating location, assist tenants with completing, processing, and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services
Requirements
- High school diploma/GED required
- Experience in sales or retail environment preferred
- Experience in fast-paced, customer service-related environment preferred
- At least one year of experience in property management preferred
- A background screening will be conducted at time of hire
- For positions that involve driving, a valid driver’s license and reliable transportation are required
Benefits
- Performance-based bonuses and incentives
- Full line up of benefits
- Regular team recognition events and awards
Important Details
- Schedule: Monday - Friday: 9:00 AM - 5:30 PM; Saturday: 9:00 AM - 3:00 PM; Sunday: Closed
About the Company
Absolute prides itself on a familial, peer-to-peer work culture, valuing a friendly and respectful work environment where work-life balance is appreciated and supported. They empower team members to make decisions and provide opportunities for growth and recognition.
