About This Role
This property management role involves overseeing all property management services at a residential site. The Property Manager will ensure smooth facility operations by enhancing efficiency through innovation and technology, while also guiding and developing the on-site team.
Responsibilities
- Ensure manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required
- Formulate suitable budgeting controls and monitor SLAs and KPIs for JLL and outsourced agencies towards effective service deliverance
- Maintain service level agreements and keep performance indicator scores above excellence
- Ensure timely renewal of agreements, submission of invoices and follow-ups for payments
- Oversee all vendor quotations and invoices
- Ensure proper signoffs for attendance and all the required details for cost sheet submission
- Ensure timely submission of client approved cost sheet to JLL office and follow up for the invoice
- Ensure accuracy of billing information
- Plan manpower for the site, playing a major role in the hiring process
- Conduct daily site rounds to ensure proper maintenance of all structures, building facilities, and services
- Ensure proper teamwork for all facilities
- Assist client SPOC in creating the annual budget for site operations and formulating strategies for effective management
- Review and ensure data (hard and soft copy), emails, and client files are updated
- Deal with occupant's queries in verbal or written form
- Ensure a robust complaint management process is in place and followed meticulously
- Communicate and circulate information to occupants and authorities on operational complications
- Ensure health and life safety regulations and manuals are adhered to on site
- Implement and enforce all risk assessment recommendations for compliances
- Create business continuity plans
- Resolve emergency maintenance matters with urgency
- Maintain exemplary relationship management with projects, consultants, contractors, government authorities, and statutory agencies for ease and smooth operations and maintenance of the property
- Create and submit the daily management report (DMR) and the monthly management reports (MMR)
- Coordinate and maintain the as-built drawing and transition document library
- Work closely with the regional RO, HO, SME, and Training teams and ensure closures of all required reports
- Facilitate the services under the slogan No Safety No Work
Requirements
- Degree or Diploma in Electrical, Mechanical, Civil, or Marine Engineering or equivalent
