About This Role
Managing multiple properties and meeting high-quality standards is the main focus of this Property Manager role. The position involves overseeing the daily operations of the communities and ensuring smooth functioning.
Responsibilities
- Provide tours to prospective residents, complete guest cards, and keep traffic logs
- Travel to and from assigned properties on required days
- Answer phone and emails
- Collect all required documentation and verifications for file processing on lease renewals and new move-in files and submit to compliance for approval
- Be responsible for the curb appeal of the property
- Monitor preventative maintenance schedules
- Supervise daily maintenance schedule
- Conduct quarterly inspections of both exterior and interior of buildings, including apartment homes
- Implement Safety/Security programs
- Be responsible for the issue and control of keys to the property
- Process move-out charges and paperwork and submit to home office
- Document incidents that occur on the property
- Maintain proper control of materials and supplies
- Comply with operating budgets
- Follow HRMS policies and procedures
- Secure bids for expenditures over $50, submit to supervisor, and follow Yardi procedures for entering purchase orders
- Keep Yardi program up to date with all current property information
- Achieve an effective knowledge of software programs
- Collect rent, security deposits, and application fees
- Prepare deposits and enter in Yardi within 24 hours of receipt
- Build and maintain resident and vendor relationships
- Create a team environment for staff
- Conduct daily, weekly, and monthly meetings with staff to coordinate work and achieve objectives
- Provide weekly reporting
- Maintain regularly scheduled Resident/Community meetings
- Focus on resident retention
- Advertise to fill community vacancies
- Attend training as directed by supervisor/home office
- Be responsible for petty cash and reconciling by the 25th of each month
- Order supplies as needed
- Lead, coach, and provide motivation to maintenance staff on a proactive basis
- Assist Accounting and HR in following policies and procedures in accordance with company guidelines set forth in the employee handbook
Requirements
- Property management experience
- Experience in Affordable Housing Programs: LIHTC, HOME, HUD, USDA RD
- Experience in Management Software: Yardi (Preferred), Onesite, Appfolio