Property Manager

Position Summary

Metro Property Management is seeking an organized and motivated Property Manager to oversee the day-to-day operations of our residential portfolio, primarily consisting of single-family rental homes.

This is a great opportunity for someone looking to take the next step in their property management career. Previous property management, leasing, or single-family rental experience is preferred, but we are open to someone who is ready to grow into a management role. The ideal candidate will demonstrate strong communication, organization, customer service, and problem-solving skills.

The Property Manager will work closely with leasing, maintenance, accounting, and senior management to keep properties occupied, well-maintained, and performing successfully.

Key Responsibilities

Portfolio & Leasing Management

• Manage the day-to-day operations of the Metro Residential portfolio.
• Serve as a primary point of contact for residents and property owners.
• Oversee leasing activity, renewals, notices, vacancies, and delinquency.
• Monitor rental rates, market conditions, and property performance and make recommendations when appropriate.
• Work closely with the leasing team to maintain strong occupancy and minimize vacancy.
• Ensure upcoming vacancies and turnovers are identified and addressed proactively.
• Assist with lease enforcement, resident concerns, notices, and other routine property management matters.

Maintenance & Property Operations

• Coordinate with maintenance to ensure work orders, repairs, and property concerns are addressed promptly.
• Help prioritize maintenance based on urgency, resident impact, and property needs.
• Coordinate move-outs, inspections, turnover work, and preparation of homes for new residents.
• Follow up on outstanding maintenance items to ensure work is completed and properly documented.
• Communicate with property owners regarding significant repairs, maintenance recommendations, and property improvements.

Owner & Resident Relations

• Maintain positive and professional relationships with property owners and residents.
• Provide owners with proactive updates regarding vacancies, leasing activity, maintenance concerns, resident issues, and overall property performance.
• Respond to owner and resident questions or concerns in a timely and professional manner.
• Provide recommendations and information to help owners make informed decisions about their properties.
• Maintain appropriate professional boundaries while working toward practical solutions to resident concerns.