Property Manager - Co-Living Operations

About This Role

This role involves overseeing the complete operations of co-living properties, focusing on delivering an exceptional resident experience and maintaining operational excellence. The Property Manager will manage property staff and drive occupancy and service standards across assigned properties. The ideal candidate will have a background in hospitality or managed accommodation.

Responsibilities

• Oversee the daily operations of assigned co-living properties to ensure smooth functioning
• Ensure all operational processes are executed as per company SOPs
• Conduct regular inspections to maintain cleanliness, hygiene, safety, and service quality standards
• Monitor infrastructure and ensure properties remain guest-ready at all times
• Deliver a hospitality-driven resident experience by ensuring high service standards
• Resolve resident concerns promptly and professionally
• Build strong resident relationships to drive satisfaction and retention
• Gather regular feedback and implement service improvement initiatives
• Supervise on-ground operational teams including housekeeping, security, maintenance, and support staff
• Conduct regular training to ensure hospitality standards are consistently met
• Monitor team performance and ensure adherence to service quality benchmarks
• Coordinate with leasing and sales teams to ensure smooth move-ins and move-outs
• Ensure timely rent collections and follow up on outstanding payments
• Assist in renewal management and resident retention efforts
• Ensure timely resolution of maintenance issues
• Coordinate with internal teams and external vendors for repairs and preventive maintenance
• Ensure all property equipment and utilities are functioning efficiently
• Manage vendor relationships for housekeeping, security, maintenance, and other services

Requirements

• Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, Facility Management, or related field
• 4–8 years of experience in: Hospitality operations (Hotels, Resorts, Serviced Apartments, Guest Houses), Co-living / Student Housing / Managed Accommodation, Property or Facility Management

Benefits

• Food provided
• Health insurance
• Provident Fund

Important Details

• Work Location: In person