About This Role
This Property Manager role involves overseeing the daily operations of an apartment community, focusing on resident satisfaction, leasing, and compliance. The position requires a candidate who is eager to expand their knowledge in Fair Housing compliance, sales strategies, and K&D leasing procedures.
Responsibilities
- Greet customers, residents, and vendors in person at the leasing offices
- Follow up on phone calls, emails, and other inquiries regarding the apartment community
- Plan and coordinate dates for resident move-ins and appreciation events
- Provide professional communication and address inquiries or concerns for residents
- Market and show vacant units, including property tours for prospective residents or customers
- Familiarize with the property's features such as floor plans, amenities, and overall layout
- Ensure property materials, such as literature for model units, are updated, clean, and presentable
- Create files, process applications, income verification, and applicant screening
- Prepare, draft, and process leases, welcome packets, and related paperwork accurately for Fair Housing and legal compliance
- Work alongside the Regional Manager for lease renewals, collections, notice deliveries, and more
- Act as a resource for HUD Compliance
- Maintain accurate and up-to-date certifications for annual recertifications of residents
- Ensure Fair Housing Compliance and detailed documentation
- Book, file, and organize materials for compliance according to K&D procedures
Requirements
- Associate degree (Required)
- 5 years of real estate sales experience (Required)
- 5 years of leasing or customer service experience (Required)
- 2 years of assistant manager experience (Required)
- English language proficiency (Required)
- Day Shift availability (Required)
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Employee Rental Program with incentives such as bi-weekly lease agreement and discounted rental deductions
Important Details
- Introductory Period: 30 days, with training by experienced and designated trainers on job duties, extensive hands-on training with Operations and Regional Management, and a Policy & Procedure manual
