Property Manager 120-Unit Multifamily Community
Position: Property Manager
Property Size: 120 Units
Employment Type: Full-Time
Reports To: Regional/Asset Manager
Position Overview
We are seeking a motivated, hands-on Property Manager to oversee the day-to-day operations of a 120-unit multifamily community. The Property Manager will be responsible for maximizing occupancy and collections, delivering a strong resident experience, coordinating property maintenance, managing vendors, and ensuring the property operates efficiently and within budget.
The ideal candidate is organized, proactive, financially minded, and comfortable taking ownership of property performance. This is a hands-on role where the Property Manager is expected to be highly involved in both the resident experience and the financial performance of the property.
Key ResponsibilitiesProperty Operations
- Oversee all day-to-day operations of the 120-unit apartment community.
- Maintain high standards for property appearance, cleanliness, safety, and curb appeal.
- Conduct regular property walks and identify maintenance, safety, and capital improvement needs.
- Coordinate with ownership and management regarding operational priorities and property performance.
- Ensure compliance with company policies, Fair Housing requirements, and applicable local, state, and federal regulations.
Leasing & Occupancy
- Manage leasing activity and work toward maintaining strong physical and economic occupancy.
- Respond to prospective residents and ensure timely follow-up on leads.
- Conduct property tours and assist with lease execution.
- Monitor traffic, applications, move-ins, move-outs, renewals, and lease expirations.
- Develop and execute strategies to improve occupancy and reduce turnover.
- Monitor competitive properties and market rents.
Collections & Financial Performance
- Maintain strong rent collections and minimize delinquency.
- Follow established collection procedures and coordinate notices and eviction processes when necessary.
- Review monthly financial statements and operating reports.
- Monitor property expenses and identify opportunities to reduce unnecessary costs.
- Review invoices and vendor bills for accuracy.
- Assist with annual budgets, reforecasts, and variance explanations.
- Track property-level KPIs including occupancy, collections, delinquency, turnover, concessions, and operating expenses.
Resident Relations
- Provide professional and responsive service to residents.
- Address resident concerns and complaints promptly.
- Manage lease violations and resident issues in accordance with company policies.
- Conduct renewal discussions and implement retention strategies.
- Maintain positive resident relationships while enforcing community policies consistently.
Maintenance & Turns
- Coordinate daily maintenance activities and work orders.
- Prioritize emergency, urgent, and routine maintenance requests.
- Monitor unit turns and ensure apartments are prepared for new residents efficiently.
- Coordinate with maintenance personnel and outside contractors.
- Obtain and review vendor bids when appropriate.
- Ensure completed work meets quality standards and is completed within expected timelines.
- Monitor preventative maintenance programs.
Vendor & Contractor Management
- Manage relationships with landscaping, trash, pest control, HVAC, plumbing, electrical, make-ready, and other vendors.
- Obtain competitive bids for larger projects.
- Verify vendor work is completed before approving invoices.
- Maintain appropriate vendor documentation and insurance requirements.
- Hold vendors accountable to agreed-upon pricing, timelines, and quality standards.
Team Leadership
- Supervise onsite employees and maintenance personnel.
- Establish daily and weekly priorities for the onsite team.
- Monitor employee performance and productivity.
- Assist with recruiting, training, scheduling, and performance management.
- Create a culture of accountability and strong customer service.
Reporting
- Provide regular reporting to the Regional/Asset Manager.
- Track and report:
- Physical occupancy
- Economic occupancy
- Delinquency
- Collections
- Leasing traffic
- Applications
- Move-ins/move-outs
- Renewals
- Unit turns
- Maintenance work orders
- Property expenses
- Communicate operational issues and opportunities to ownership promptly.
Qualifications
- 2+ years of multifamily property management experience preferred.
- Experience managing approximately 100+ units preferred.
- Strong understanding of leasing, collections, resident relations, and maintenance operations.
- Strong organizational and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable working with property management software and Microsoft Office/Google Workspace.
- Strong financial and analytical skills.
- Fair Housing knowledge preferred.
- Ability to work independently and take ownership of property performance.
Ideal Candidate
The ideal candidate is an operator, not simply an administrator. They take ownership of the property and actively look for ways to improve:
- Occupancy
- Collections
- NOI
- Resident retention
- Unit-turn times
- Maintenance response times
- Vendor performance
- Property appearance
- Overall resident satisfaction
The Property Manager should be comfortable identifying problems, developing solutions, and communicating directly with ownership regarding the property's performance.
Performance Metrics
Success in this role will be measured by:
- Maintaining targeted occupancy
- Improving collections and minimizing delinquency
- Reducing unnecessary operating expenses
- Improving resident retention
- Reducing unit-turn times
- Maintaining strong property condition
- Completing maintenance work orders efficiently
- Improving NOI
- Maintaining compliance and accurate reporting
Schedule: Full-time, with occasional after-hours availability for emergencies.
How to Apply
Please submit a resume along with a brief description of your multifamily property management experience, including the approximate number of units previously managed and your experience with leasing, collections, maintenance, and team management.
Pay: $18.00 - $27.00 per hour
Work Location: In person