Property Manager

About This Role

The Property Manager is responsible for the end-to-end management of a residential property portfolio. This role oversees tenancy processes, ensuring compliance with relevant legislation and company policies, and supports a positive experience for owners and tenants.

Responsibilities

• Oversee tenancy processes including leasing, inspections, rent collection, and lease renewals
• Ensure compliance with relevant legislation and company policies
• Respond to tenant and owner inquiries
• Coordinate maintenance and repairs
• Manage contractors
• Maintain accurate property records in the agency’s systems
• Prepare documentation such as condition reports, rental agreements, and notices
• Monitor rental arrears and support dispute resolution
• Collaborate closely with the sales and administration teams
• Contribute to process improvements

Requirements

• Demonstrated experience in residential property management, including leasing, inspections, rent collection, and maintenance coordination
• Strong knowledge of local real estate and tenancy legislation, with the ability to apply compliance requirements in day-to-day operations
• Excellent communication and interpersonal skills for working with tenants, owners, trades, and team members in a professional manner
• Solid organizational, time management, and problem-solving abilities, with attention to detail and accurate recordkeeping
• Comfort with property management software and general digital tools (e.g., CRM systems, email, spreadsheets) and willingness to learn new systems
• Ability to work on-site and manage field-based tasks such as inspections
• Valid driver’s license
• Relevant real estate or property management certification or license (or eligibility to obtain)

Nice to have:

• Prior experience in an agency environment