About This Role
Managing a property involves overseeing all operational aspects, from staff supervision and financial record-keeping to resident relations and property maintenance. This role suits a professional with strong organizational and customer service skills, capable of ensuring a well-maintained community and adhering to company policies.
Responsibilities
- Train and be responsible for work performed by all staff members under supervision
- Hire and terminate employees in accordance with Drucker + Falk LLC policy
- Perform written evaluations of employees and make recommendations for salary increases and/or advancement
- Maintain accurate payroll records as required by the company, and adhere to payroll policies and cutoff dates
- Adhere to all Drucker + Falk LLC policies contained in the Reference Library
- Assist in leasing apartments
- Prepare, process, and sign all leases and related forms
- Assist in collection of rents and handle delinquency matters
- Maintain necessary records of all financial transactions for the property
- Adhere to all appropriate Drucker + Falk, LLC accounting policies, including but not limited to use of account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly items and special accounting items
- Purchase necessary office supplies in accordance with Drucker + Falk, LLC company policy
- Supervise outside contractors working on the property
- Handle all details for move-ins and move-outs, with special attention to apartment inspection check-ins and check-outs
- Ensure that residents are provided with a clean, well-maintained community
- Work within the budget and notify the Regional Property Manager of any possible variations
- Resolve any resident complaints
- Report accident and emergency situations to the Regional Property Manager immediately, and prepare the proper reports
- Ensure that all maintenance requests are handled on an immediate basis, if possible, and that all residents are notified if there must be a delay
- Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations
- Establish schedules and assign personnel for routine maintenance and emergency coverage
- Establish schedules and assign personnel for office coverage and assisting residents as needed
- Perform all aspects of marketing the apartment community
- Work directly with the Regional Property Manager in preparing the annual operating budget for the property
- Maintain courteous and continuous communication with employees, residents, applicants, and vendors
- Includes staff in planning, decision-making, facilitating, and process improvement
