About the role
Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.
Job Title: Project Manager / Transition Lead (ServiceNow) - Onsite Location: Remote Client: Healthcare / Pharmaceutical (Life Sciences) domain. Job Summary We are seeking a seasoned Project Manager/Transition Lead to drive end-to-end transition and ServiceNow program delivery, ensuring smooth onboarding, stabilization, and effective stakeholder management.
Key Responsibilities
- Lead transition activities including KT, shadow, and reverse shadow phases
- Manage ServiceNow program delivery (scope, timelines, budget, risks)
- Coordinate with client stakeholders and cross-functional teams
- Ensure seamless onboarding and service stabilization
- Drive governance including status reporting, RAID logs, and steering meetings
Required Skills
- 10+ years of IT experience with ServiceNow program delivery
- Strong experience in transition/migration management
- ITIL certification (preferred)
- Excellent stakeholder management and communication skills
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