Project Manager, Change Management, Operations Management

About This Role

This Project Manager role focuses on change and operations management within a global matrix environment. The successful candidate will develop and execute detailed project plans for country-specific rollouts, ensuring seamless integration of various work streams and managing progress against agreed timelines. The position requires strong organizational skills and the ability to influence stakeholders at all levels.

Responsibilities

• Develop detailed end-to-end project plans for country/group of countries' rollouts, integrating deliverables from various work streams
• Track, monitor, and accurately report on progress against country/countries' rollout plans
• Track, monitor, and accurately report on country-specific risks and issues
• Resolve issues and barriers to achieving the end-to-end plan by working with program work streams to mitigate and resolve impacts on relevant country plans
• Track, monitor, and challenge work streams on progress and project performance towards country rollouts
• Communicate project performance via status reports and updates to senior leaders in the country as required
• Communicate in line with communications and program plans with team and wider stakeholders
• Work with relevant teams to ensure the business readiness plan for the country is agreed upon and manage progress against that plan to ensure successful go-live
• Work closely with colleagues to agree on test plans, retirement of legacy systems, end-user training plans, and cutover plans that meet country's requirements and overall go-live timelines
• Deliver all of the above in line with overall HR project plans

Requirements

• Strong demonstrable project management experience gained in a global matrix environment
• Highly organized and capable planner, able to work under pressure to meet deadlines
• Proven track record of influencing senior-level management and stakeholders
• Ability to liaise and influence at all levels within Pearson and/or relevant customer and third-party organizations
• Ability to work on own initiative but integrated within a global program structure
• Ability to build relationships and trust with key stakeholders to support program delivery and use collaborative approaches where appropriate
• Experience of working in a matrixed and virtual environment
• Ability to work with a number of stakeholders - internally, within Pearson and internationally
• Ability to work on multiple projects/tasks at one time
• Ability to work with a global customer base and different cultures
• Ability to build internal confidence in a situation of consistent change

Nice to have: