About the role
Role Summary
We are seeking an experienced Project Manager to lead complex, cross-functional initiatives across the payfac and platforms stack. This role will drive execution of strategic programs, including development and delivery of developer-facing content and expansion of platform services into new segments and verticals. The ideal candidate excels in coordinating across product, engineering, and go-to-market teams to deliver scalable, partner-ready solutions.
Key Responsibilities
- Lead end-to-end delivery of complex programs spanning multiple services, stakeholders, and integration points
- Coordinate across product, engineering, design, and developer experience teams to ensure high-quality, consistent developer-facing outputs
- Manage expansion initiatives into new segments (e.g., SMB, enterprise platforms, vertical SaaS), including aligning requirements, timelines, and dependencies
- Establish and maintain detailed project plans, milestones, risks, and dependencies across workstreams
- Drive clarity and alignment on scope, priorities, and deliverables across internal teams and external partners
- Track progress against timelines and proactively identify and resolve blockers
- Ensure alignment between technical delivery and commercial objectives, including readiness for launches and partner onboarding
- Support large platform engagements by coordinating implementation activities and ensuring delivery against client expectations
- Implement scalable program management practices, including standardized reporting, governance, and communication cadence
Required Experience
- 7+ years of project or program management experience in payments or platform-based environments
- Proven ability to manage complex, cross-functional initiatives involving engineering, product, and external partners
- Experience delivering API-based products and developer-facing content (documentation, integration guides, SDKs)
- Strong understanding of platform architectures and service-based delivery models
- Demonstrated experience managing projects that expand products into new customer segments or verticals
- Skilled in managing competing priorities, dependencies, and stakeholder expectations in a matrixed organization
- Familiarity with agile delivery methodologies and tooling (e.g., Jira, Confluence)
- Experience supporting go-to-market readiness and launch coordination
Compensation, Benefits and Duration
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is not available for independent contractors.
No applications will be considered if received more than 120 days after the date of this post.
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