About This Role
This Project Director role is for an experienced leader to enhance an already talented team, working efficiently across multiple large-scale projects for consumer-focused lifestyle and entertainment brands. The position involves strategic input, impeccable project management, financial oversight, and team development within an experiential events agency.
Responsibilities
- Work closely with the Head of Live and Client Services Director to understand the business vision and direction
- Support business vision through client relationship and delivery goals
- Attend business strategy meetings
- Support recruitment for new roles across the business
- Input into wider business goals and planning including marketing, training, social presence, insights and research
- Faultlessly project manage large-scale projects, including budget creation, critical paths, status documents, and production schedules
- Create detailed and methodical budgets, project plans, team plans, and schedules without assistance
- Suggest new documents and streamlined ways of working for clients and team members
- Impeccably manage multiple projects within one timeframe
- Advise on more junior members of staff’s projects and project documentation
- Confidently own and collaborate on pitch documents, including facilitating research, strategy write-ups, team plans, contingency procedures, ways of working, and considerations
- Lead on creative pitching
- Lead client and team meetings with clear agendas and action points
- Communicate effectively across the board from the team to suppliers, clients, and senior management
- Cultivate positive relationships across the team, suppliers, and clients to ensure productive ways of working and positive working environments
- Come armed with solutions and suggestions and lead the way in proactively solving problems, outlining tasks, and delegating
- Navigate difficult conversations with ease and strategically brainstorm solutions
- Maintain full visibility over the team’s annual calendar of works and resource for full scope
- Forecast and plan ahead
- Effectively communicate relevant account information to superiors
- Be the main point of contact for all account briefings, attending F2F briefings and delegating where appropriate
- Oversee team’s financial accountability including project estimating’s, budgets, reconciles, and invoicing
- Own pipeline forecast and broad financial picture for relevant accounts
- Manage and maintain accounts for pillar clients, with a strategic approach to client retention
- Have awareness of longer-term account requirements and proactively initiate projects and account opportunities
- Input into new business plans for accounts and account development alongside MD
- Proactively manage GP across all projects ensuring reports are up to date and targets are being met
- Lead and mentor a team including Senior Project Manager, Project Managers, Junior PMs, and Project Coordinators
- Coordinate internal training and learning presentations
- Proactively support on team recruitment alongside Global Project & Production Director
- Ensure internal processes reflect agency culture and values and are appropriately executed by all project managers
- Support Head of Live on team growth development and success planning
Requirements
- Excellent communication skills when liaising with clients, suppliers, and internally
- Ability to communicate clearly and concisely in person, over the phone, and via email, demonstrating diplomacy and good negotiation skills
- Experience in line managing and mentoring a team
- Passionate, self-motivated with the ability to show initiative
- Willing to immerse themselves in the brands they work with
- Energetic, consistently proactive, and showing initiative
- Able to manage their own time well
- Mac literate in G suite, Microsoft Word, Excel, Outlook
- Consistently calm and patient approach, able to remain organised and positive when dealing with multiple requests
- Exceptionally organized and able to manage multiple work streams simultaneously
Benefits
- Hybrid working
- 24 days of annual leave, increasing to 25 after one year and 26 after two years of service
- 3 emergency days a year
- Sabbatical every five years of service
- Private healthcare cover and life insurance
- Cycle to work scheme
- Annual season ticket loan available
- Regular team and company socials
Important Details
- Schedule: Monday to Thursday, 9:00am - 5:30pm; Friday’s 09:00-5pm (non-contractual perk of 4.30pm finish on Fridays), with the flexibility to start anytime between 08:00 - 10:00 and finish between 17:00 - 19:00
- Work format: WFH Monday & Friday; in the office Tuesday-Thursday
- Contract: Permanent
Application Process
- 30-minute virtual call for initial introduction and questions
- Task relevant to the role (expected to take no more than one hour)
About the Company
Seen Presents is an experiential events agency driven by understanding human emotion and culture. They create online and offline authentic connected live experiences to drive brand resonance and understanding for consumer-focused lifestyle and entertainment brands. They are part of Captivate Group and have three sister agencies: Seen Connects, Seen Studios, and Stir.
