Project Director

About This Role

Project Directors are a blend of strategic leadership and tactical execution within the Agency Delivery and Operations department. This role involves hands-on project management for specific accounts while also overseeing project management teams, driving operational excellence, and ensuring the agency has the right resources. It suits a natural communicator and confident leader capable of mentoring junior team members, implementing scalable processes, and ensuring success for internal teams and clients.

Responsibilities

• Act as a hands-on, senior-level project manager for select, high-priority accounts, taking ownership and seeing projects through to successful completion
• Oversee, mentor, and guide Project Managers and Senior Project Managers, fostering their growth and ensuring high standards of work
• Partner closely with the Head of Department to forecast project needs across the agency
• Ensure that the agency is properly staffed and resourced from a project management perspective, balancing team capacity with incoming client needs
• Create, install, and optimize best-in-class project management processes across all project management teams, driving consistency and efficiency
• Champion the proper use of project management tools, ensuring uniform adoption and best practices across the department
• Manage portfolio-level project profitability, tracking burn rates and budgets, and guiding your team to course-correct as needed
• Proactively anticipate and identify agency-wide resourcing or project-related issues and propose solutions before they impact delivery schedules
• Ensure all work is signed off at the right stages, by the right people (including internal and external partners)
• Leverage AI features within Google Workspace and other AI tools to automate step-by-step process documentation and supercharge team productivity
• Innovate with proactive solutions, using advanced tools (A.I. suite), for identified friction points within the organization

Requirements

• 5+ years of experience in project management with a strong focus on agency operations, team management, resourcing, and process development
• Proven track record of managing, mentoring, and developing junior project management staff (Project Managers, Senior Project Managers)
• Deeply familiar with agency turn-around times, resourcing, and ways of working, with a strong understanding of the dynamics of agency processes
• Demonstrated experience creating and rolling out new workflows, processes, and tool guidelines across teams
• Highly proficient with Google Suite and Slack, and an expert in project management tools
• Strong understanding and experience in forecasting and managing complex project financials and portfolio budgets