About This Role
This administrative support role provides essential assistance to the local office and project managers, ensuring project delivery meets client expectations and stays on time and within budget. It suits an enthusiastic, results-driven individual eager to grow with the company.
Responsibilities
- Assist with project delivery and administration of multiple installation projects throughout their life cycle
- Work with multiple Project Managers to ensure project delivery meets clients’ expectations and the project is completed on time and within budget
- Administer project setup in the financial system and project management application
- Act as central information source by maintaining, communicating, and distributing project details in conjunction with company and client requirements
- Follow up daily with project team members on uncompleted tasks and open issue logs
- Document actions in the project management application
- Update project status with client on a regular basis
- Research, compile, process and coordinate project data (e.g., data entry, report generation, metrics collection)
- Use the financial system to monitor budget, actual project cost and cost commitments
- Coordinate with other business areas such as Sales, Service, and Safety relating to project activities
- Organize, administer, and maintain electronic and hard copy filing systems in accordance with Convergint's record retention policies and procedures, including regular review of project files/folder structure and contents, archiving and preparation for project team use
- Prepare Purchase Orders for project materials and coordinate orders with purchasing department
- Work with Warehouse, Project Managers, Field Supervisors and Engineering for active tracking of material orders, delivery dates, and reconciliation of project material in warehouse
- Prepare project invoices and work with the Project Managers and Accounts Receivable team with analysis and tracking of client invoices
- Assist with project closeout documentation and project turnover to Service team for warranty and post-installation support
- Perform other duties and responsibilities as requested or required
Requirements
- High School/GED or equivalent education
- Strong ability to work independently and as a team member
- Excellent verbal, written and interpersonal communication skills and ability to deal with a wide cross section of people both internal and external to the business
- Strong attention to detail
- Service skills and awareness for customer care/satisfaction
- Strong computer skills (Word, Excel)
- Excellent organizational skills and the ability to handle multiple projects simultaneously within tight deadlines
