Project Coordinator

About This Role

This role as a Project Coordinator at Thermo Fisher Scientific involves managing customer relationships, processing orders and contracts, and handling tenders and quotations to ensure exceptional service delivery. You will work across various teams to coordinate shipments, maintain documentation, and contribute to continuous improvement initiatives, acting as a key liaison between customers, sales teams, and internal departments.

Responsibilities

• Manage and coordinate all technical and service aspects of a project, from discussions with clients/Global Project Manager on project specifications to documentation setup and management of all project-related activities through to completion
• Coordinate and communicate all relevant activities, both internal and external, to ensure all aspects of services are in accordance with study requirements
• Take overall responsibility for ensuring that activities come together in a timely manner to meet client and study requirements
• Work with clients to finalize logistics requirements
• Organize and deliver training to other Fisher members where appropriate
• Provide timely reports and other information to clients as required
• Provide input into the writing and review of departmental SOPs
• Participate in client meetings, investigator meetings, and teleconferences where appropriate
• Participate in cross-functional business process improvement activities as required
• Ensure that all processes are performed in accordance with established procedures and cGMP standards
• Assist management in any other matters as required
• Ensure that all study shipments requested are released according to contractual and country requirements
• Coordinate study returns requests in accordance with project requirements
• Enter project budgets and forecasts and backlog reports
• Perform billing/invoicing activities for allocated projects

Requirements

• Diploma in scientific or health care discipline, business studies, logistics, or a related field
• No experience is welcome to apply
• Strong proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Outlook)
• Excellent written and verbal communication skills, with fluency in English
• Demonstrated ability to manage multiple priorities and meet deadlines
• Strong attention to detail and commitment to accuracy
• Ability to work independently while collaborating effectively within a team
• Strong problem-solving skills and process improvement mindset
• Excellent organizational and time management abilities
• Ability to adapt to changing business needs and priorities
• Professional approach and customer-service orientation

Nice to have:

• Relevant professional certifications
• Knowledge of GMP, ISO standards, and quality systems
• Experience in pharmaceutical, healthcare, or scientific industries

Important Details

• Schedule: Standard (Mon-Fri)

About the Company

Thermo Fisher Scientific enables customers to make the world healthier, cleaner, and safer by providing global teams with resources to achieve career goals and develop solutions for tough challenges like environmental protection, food safety, and cancer cures.