About This Role
Reporting directly to the Head of BDUK Projects & Business Reporting, this is a critical role overseeing and managing reporting across Hyperfast operations. You will be instrumental in providing visibility into KPIs, analysing trends, managing key stakeholders, and presenting strategic updates to business areas to drive operational success.
Responsibilities
- Develop and manage comprehensive dashboards and reports to track progress against targets and budgets, providing clear visibility into performance, identifying risks, and highlighting critical issues for the business
- Build and maintain deployment forecasts across various targets and budgets, effectively spotlighting key achievements and identifying potential shortfalls
- Support Business Improvement initiatives, driving process enhancements that ensure continuous improvement with a strong focus on optimizing the customer experience
- Manage priorities across multiple work streams and projects, providing senior management with timely insights on where priorities should shift to address critical areas
- Support resource forecasting by managing both internal and external resource needs, ensuring accurate monitoring and alignment with project and workstream requirements
- Adapt to changing needs by handling ad-hoc requests as necessary to support the Hyperfast business unit
- Establish and maintain strong working relationships with teams across Hyperfast, Group, Fibrus ISP, and Build Co, ensuring seamless collaboration for successful workstream and project delivery
- Collaborate with key Group Services stakeholders
- Collaborate closely with Finance and Procurement to ensure work streams are delivered within budget and that the supply chain is effectively in place for our work streams and projects
- Ensure compliance with quality standards and regulations through HSEQ
- Safeguard data and comply with GDPR policies in collaboration with IT Security
- Initiate and support business improvement activities to drive operational efficiency
Requirements
- Proven background in project analyst or project manager role
- Advanced skills in Excel, PowerPoint, Power BI, and Visio (or similar tools)
- Strong understanding of our FTTP network and key build activities
- Experience creating executive-level reports and dashboards using various software
- Ability to manage and analyse large datasets, interpreting data to provide clear insights for stakeholders at all levels
- Demonstrated experience in managing and influencing stakeholders across multiple departments
- Proven ability to interpret instructions and work independently to meet deadlines
- Flexible approach with the ability to seek support when needed