About the role
Role Description SPOC: Mrignayani Jayram
Role: Program Manager (Adobe & SAP Commerce)
Primary Skills: Ecommerce Program Management Experience
Location: Krakow, Poland
Employment Type: B2B or Sub-con ONLY
Contract Duration: The candidates contract will be for 12 Months with extension possibility
Experience: 15+ Years relevant experience ONLY
Salary/Pay Rate: Up to 200 PLN/Hour
Work Mode: Hybrid (3 days a week in client office)
Language: English (Mandatory)
Job Decription 15+ years experienced IT eCommerce Program Manager to lead the delivery, transformation, and operational governance of enterprise-scale digital commerce platforms. The ideal candidate will have strong experience managing large global programs built on Adobe Commerce (Magento) and SAP Commerce Cloud (Hybris) , driving cross-functional teams, business stakeholders, technology partners, and vendors to deliver scalable, secure, and high-performing eCommerce solutions.
This role will be responsible for end-to-end program leadership, including platform roadmap planning, global market rollouts, platform modernization, upgrades, integrations, governance, release management, and operational excellence across B2C, D2C, B2B, and Marketplace ecosystems.
Key Responsibilities
- Strong background in Agile, SAFe, and traditional program management methodologies.
- Lead multiple eCommerce initiatives across Adobe Commerce and SAP Commerce platforms.
- Manage program scope, budget, timelines, dependencies, risks, and stakeholder communications.
- Drive strategic platform transformation, modernization, and multi-market rollout programs.
- Establish governance frameworks, KPI tracking, executive reporting, and steering committee reviews.
- Ensure alignment between business goals, customer experience, and technology roadmaps.
- Manage market onboarding, localization, and global template deployments.
- Ensure successful execution of release planning, deployment governance, and change management.
- Partner with Product Owners, Digital Commerce Leaders, Marketing, Sales, Customer Service, and Operations teams.
- Facilitate executive-level communication and decision-making.
- Manage distributed global teams including Program Managers, Product Owners, Delivery Leads, Architects, Developers, QA, and Support teams.
- Drive Agile delivery practices and continuous improvement initiatives.
- Mentor project managers and delivery leads.
Technology & Architecture Oversight
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Collaborate with architects and engineering teams to define scalable commerce solutions.
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Ensure effective integration with:
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SAP S/4HANA / ERPCRM platforms
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CMS platforms (AEM, Sitecore)
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Payment gateways
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OMS and WMS systems
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Marketing automation platforms
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Middleware and API platforms
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