About the role
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As a member of the COO Office you will be responsible for defining how the combined Fivetran + dbt Labs organization uses its core collaborative platforms to get work done
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As we bring two companies together, we inherit two sets of tooling conventions across every major platform — with no single owner responsible for defining a consistent, governed baseline. This role owns that mandate. The majority of the work centers on making Notion excellent as NewCo’s primary knowledge management platform: workspace governance, information architecture, content standards, and page ownership. Beyond Notion, the role publishes and maintains best-practice guidance for Slack, Google Workspace, and Jira, and partners with department champions to drive adoption across the company
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This role also leverages AI to manage these systems — keeping workspaces clean, enforcing best practices, and partnering with the AI Transformation team to align on how we use AI within these tools
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Define and drive NewCo’s ways of working across six dimensions:
- How we collaborate internally — set standards for how teams work together inside Notion, Slack, and Google Workspace
- How we collaborate externally — extend that guidance to shared spaces with partners, customers, and vendors, outlining what should differ from our internal norms
- How we make decisions — establish lightweight, documented decision-making practices (e.g. DACI-style ownership)
- How we document — own Notion governance, information architecture, and content standards so our knowledge base is a trusted source of truth
- How we project manage — set shared baselines for Jira project and program structure, naming, and usage
- How we communicate — define Slack conventions, channel governance, and async norms
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Alongside these:
- Define what “good” looks like for each core tool and publish it as canonical, company-wide guidance
- Leverage AI to keep workspaces clean, audit for inconsistencies, and maintain standards at scale
- Run recurring compliance checks and drive channels and workspaces into conformance over time
- Partner with department champions to roll out standards and support adoption
- Align with the AI Transformation team on how we apply AI within these tools
- Incorporate ongoing employee-experience feedback from the People team to refine standards
- Provide executional support for COO Office communications, in coordination with the Head of Internal Communications
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Program management discipline: can run rollouts, track compliance, and manage stakeholders across functions
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Fluency with AI agents and automation to eliminate manual, repetitive administration
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Demonstrated track record of redesigning workflows around AI, not merely bolting it onto existing processes — able to identify where AI creates real leverage and where it doesn’t
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Excellent written communication — able to produce clear, canonical guidance that teams actually follow
Required AI Competencies
- Advanced fluency with conversational AI systems (Claude, ChatGPT) — not just basic prompting, but structuring complex, multi-step work and reliably getting high-quality output
- Hands-on experience with AI features native to our core tools (e.g. Notion AI, Glean-style search, Atlassian Intelligence) and the judgment to codify their use into company best practices
- Strong judgment on where to standardize vs. where to leave teams autonomy
- Strong working command of Slack, Google Workspace, and Jira administration and best practices
- Comfort operating in ambiguity and building a function from the ground up
- Proven ability to define standards and drive cross-functional adoption without direct authority
- Deep, hands-on expertise administering Notion at scale — governance, databases, information architecture, and permissions
- Ability to build AI-assisted governance at scale — using AI to audit workspaces, surface inconsistencies, and maintain standards across thousands of pages and channels
- Experience standing up tooling governance during a merger, acquisition, or major org integration
- Notion certification or comparable demonstrated platform mastery
- Experience building AI-driven internal tools, automations, or agents
- Familiarity with change management frameworks
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