Program Manager

Work Schedule: Monday through Friday, 8:00 am to 4:30 pm

Position Description Title/PD#: 598-04116-0, Program Manager GS-0340-13

Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Specialized Experience:
Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Exercises administrative decision-making authority, responsibility and accountability for all issues affecting the Medicine Service. Collaborates with operation and program managers to ensure integrated goals and priorities for Medicine Service are met. Plans and carries out assignments by: recognizing and resolving conflicts, coordinating and delegating work of subordinates, coordinating with staff and management personnel, and conducting all phases of the program. Establishes and maintains effective communications with persons both within and outside the organization, from many backgrounds and levels of education and competence. Uses active listening skills and articulation skills to effectively negotiate when needed. Works independently in planning his/her work and time allocation and assuring that major priorities are completed on time. The supervisory portion of this job accounts for 30% of the time. The incumbent works under the direct supervision of the Chief and Assistant Chief of Medicine Service and serves as the clinical administrative official for clinical performance. Draws on his/her specialized knowledge of principles and practices of managing health care delivery systems in achieving the results necessary for performance for this position. Serves as a resource and advisor to the Chief of the Service and will provide staff support to all levels of management, including physician section chiefs, nurse managers, clerical staff managers and supervisors of technicians (for example, respiratory therapists). Independently plans and studies the operations within the service for the purpose of evaluating and improving administrative methods, procedures, work flow, personnel utilization, organization, communication, planning, training, arrangement of space, equipment utilization, etc. in regard to clinical performance. Recommends courses of action or changes, which will improve patient services or improve economy of operations. Develops and maintains positive, clear communications with all levels of staff. Manages approximately 372 clinics involving 12 Specialty Services and Inpatient Services. This involves monitoring statistics, building clinics, managing the work, capturing the workload and assuring that the clinics are correctly identified for billing and DSS purposes. This Program Manager will provide expertise within the outpatient and inpatient arena in areas related to quality improvement and monitor compliance with the medical center quality program. He/she will coordinate and prepare regular reports required by management regarding clinical performance. The incumbent works closely with the Section Chiefs to ensure that clinical workload is captured, that there is adequate staffing to operate the clinics and that clinics are built correctly.

PREFERRED:
Senior level management and leadership experience
Masters degree in business or health administration
There is no educational substitution for the GS-13 level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Selective Placement Factor:
In addition to meeting the above requirements, the applicant must have a working knowledge of Joint Commission standards.

This position is required to file a financial disclosure report per 5 C.F.R. § 2634.904(a).

Education
There is no educational substitution for the GS-13 level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Headquarters

Little Rock, Arkansas

Open jobs

786

Website

vacareers.va.gov