Working with individuals in the community and their homes, the Housing Program Coordinator promotes independence, skill-building, and the attainment of personal goals during their journey to recovery. This role focuses on assisting persons served to find and maintain safe and affordable living situations.
Responsibilities
Work within the Housing First and Rapid Housing model
Collaborate with local Housing Authorities, landlords, and community service agencies to seek affordable housing options
Assist persons served to identify housing options, conduct housing searches, and acquire furniture
Assist persons served to set up and/or discontinue utilities
Support persons to apply for housing subsidies, including completing applications, acquiring required documentation, and serving as an advocate when needed
Assist in moving persons
Assist persons through tenancy preservation and advocate for persons when necessary
Actively support persons served in the community and/or residential setting to find safe and affordable living situations
Serve as primary contact for housing assistance for persons
Coordinate the process of leases, landlord negotiations, and contracts
Teach skills to maintain housing
Troubleshoot housing issues as they arise
Encourage and support persons served in developing a natural support network
Collaborate and participate in meetings and service coordination with outside agencies and community supports
Teach money management skills to persons served
Complete monthly apartment inspections for project-based subsidies
Attend all required treatment meetings
Provide medication administration to persons per MAP protocol, which may include medication administration to cover staff emergencies and coverage needs
Audit medications as assigned
Support and maintain the principles and policies of the agency
Flexibly respond to program scheduling needs
Communicate a sense of hopefulness and respect for persons' rights
Follow all agency and program policy and procedures
Represent the agency in a professional manner in all community contacts
Demonstrate a commitment to the agency's mission and community mental health principles
Work cooperatively with staff
Perform other duties as assigned by supervisor
Requirements
Bachelor's degree
2-4 years of housing experience preferred
Proficient computer skills and knowledge of Microsoft Office
Ability to work with a wide variety of people
Millions of jobs, with real people getting hired every day
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Tailored applications submitted
Excellent oral and presentation skills
Leadership talent and the ability to delegate effectively
Knowledge of community resources
Ability to conduct yourself professionally and manage confidential information
Ability to advocate program services to community members
Ability to pass a CORI (Criminal Background check) and DMV (Department of Motor Vehicles check)
Complete all required trainings within four months of hire or program transfer (MAP, CPR, First Aid, Human Rights, Trauma Informed Care, Housing First, Mutuality, Orientation, Motivational Interviewing, etc.)
Able to use personal vehicle for business use
Manual and visual dexterity, correctable
Ability to push, pull, stand, reach overhead, and twist
Ability to bend at the knees, waist, and lower self to the ground or floor without assistance
Ability to physically climb and descend stairs without assistance
Important Details
Schedule: Weekdays, 1st Shift; no nights, weekends, or holidays
Working conditions: Works in office (temperature regulated), facilitates groups and services in other community locations, able to travel and enter various types of community and employer settings, able to work or travel inside and outside as needed in varying weather conditions
Lifting maximums: weight of grocery bags and/or laundry baskets