Program Coordinator

About This Role

Planning and executing advertising campaigns for clients is the core of this program coordination role, which supports the Canadian Sales team. The role suits a highly organized individual with strong attention to detail who can manage multiple deadlines in a fast-paced environment.

Responsibilities

• Coordinate in-store and digital programs/campaigns regarding advertising execution materials once the client has approved a sales contract
• Lead meetings with external and internal customers
• Act as a liaison between clients and internal departments
• Generate and manage program timing in accordance with standard timing deadlines
• Collect and present internal executional data to the sales teams as part of presentation preparation, for example, collecting program restrictions such as available tactics and store counts
• Review finance system generated invoices for accuracy based on non-standard payment terms and contract accuracy
• Follow up with clients to ensure invoices are received and payments are submitted to the company by the due date
• Escalate all past due invoices to Account Directors
• Proactively schedule calls with the sales team and clients to ensure implementation/materials are in order to maximize the success/program completion, for example, working with the client to kick off program details such as providing artwork specifications, store lists, and timelines of all due dates

Requirements

• 2-3 years of experience in a coordination/account management role supporting multiple sales professionals in a team environment
• Very strong attention to detail and extremely organized
• Ability to manage competing deadlines and priorities
• Proficient in Excel (Vlookup & Pivots) and Microsoft Office
• Ability to multitask and work in a fast-paced environment
• Strong interpersonal and professional skills
• Ability to work independently and to adapt in a continuously changing environment
• Applicants must be able to work for any U.S. employer and not require sponsorship either now or in the future

About the Company

Neptune Retail Solutions is a leader in omnichannel retail marketing across the U.S. and Canada, with an In-Store Media network across 60,000 locations and 140 banners. The company combines in-store and Digital OOH content into a single platform to drive traffic, conversion, and profitable revenue growth for retailers and advertisers.