Program Coordinator

About This Role

This Program Coordinator role provides maternity leave coverage for an anticipated 12-month term, supporting volunteer management and the planning, delivery, and evaluation of support programs for Chinese older adults. The position is full-time, working 37.5 hours per week, and contributes to enhancing the well-being and integration of community members into Canadian society.

Responsibilities

• Plan, organize, promote, implement, deliver, and evaluate programs
• Prepare and coordinate all marketing and promotion on both traditional and digital platforms, including social media, posters, and content writing if needed
• Recruit, train, engage, supervise, and recognize volunteers
• Manage volunteer operations and the volunteer database system
• Develop volunteer training materials, manuals/handbooks, and related resources, and conduct required training for volunteers
• Provide support and assist volunteers by responding to their requests/inquiries
• Act as a liaison between clients, volunteers, staff, and other organizations
• Perform related administrative duties
• Maintain an accurate, up-to-date volunteer database and statistical records
• Prepare reports and collect data as required by funders
• Work on weekends as needed
• Perform any other duties as assigned

Requirements

• Degree/Diploma education in human services or a related discipline
• Minimum of 2-3 years of work experience in organizing and running programs and/or experience in non-profit
• Experience in project management, and working with older adults and volunteers is preferred
• Proficiency in written and spoken English and Chinese (Cantonese/Mandarin)
• Proactive and able to work independently with initiative
• Collaboration and teamwork skills
• Ability to foster change
• Caring and empathetic in a professional, mature manner
• Excellent writing, verbal, and public speaking skills
• Microsoft Office skills
• Savvy user of electronic communications and social media
• Ability to multi-task with tight deadlines yet maintain attention to detail

Important Details

• Schedule: 37.5 hours per week
• Contract: 12-month maternity leave coverage

About the Company

The Calgary Chinese Elderly Citizens ’ Association is a charitable organization established in 1985 that provides a supportive environment aimed to enhance the well-being of Chinese older adults and their integration into Canadian society.