About This Role
This Program Coordinator role serves as the operational hub for regional programs and markets, focusing on day-to-day project logistics, administrative execution, and tracking across the entire project lifecycle. The role is ideal for an organizational mastermind who thrives on keeping complex projects moving smoothly and connecting teams, vendors, and clients.
Responsibilities
- Own the initial job setup and quote creation within the Field Service Tracking (FST) system
- Schedule and manage project kickoff calls with key stakeholders
- Collect and track critical documentation, including Certificates of Insurance (COIs), permits, and contractor Purchase Orders (POs) to ensure sites are 100% ready for construction
- Build and maintain projected project timelines using data-driven formulas, adjusting schedules dynamically based on feedback from functional leads
- Act as the central Point of Contact (POC) for all job-related correspondence
- Follow up diligently with internal teams, vendors, and subcontractors on open action items, late deliverables, and outstanding requests
- Support recurring project meetings, maintain active trackers, and issue reminders to keep everyone on schedule
- Provide operational coverage and support during Market Manager or team member absences
- Maintain real-time project schedules, milestone updates, and FST digital job folders
- Coordinate site access, site walks, DAS integrators, and vendor schedules
- Track long-lead materials and collaborate with vendors to ensure timely parts ordering, inventory tracking, and shipments
- Review contracts against initial quotes to ensure accurate pricing, scope, billing/Schedule of Values (SOV), and bond requirements
- Gather daily and weekly updates from field teams, prompting them in real-time for required test results, photos, and compliance documentation
- Facilitate seamless billing processes, including managing Sales Orders, Vendor PO requests, and lien releases
- Track Closeout Packages (COP) and compile compliance reporting to ensure quick, accurate financial closure on all jobs
Requirements
- High School Diploma/GED required
- 2–4 years of experience in project management or a related field
Nice to have:
- Associate’s or Bachelor’s degree in Business, Project Management, or a related field
Benefits
- Medical, Vision, and Dental insurance - employer pays 100% of employees' premiums
- FSA/DCFSA Program Eligibility
- 401(k) Retirement Savings with Employer Match - eligible after 90 days
- Employer provided Short-term / Long-term disability, Life insurance, and Accidental Death & Dismemberment - eligible after 1 year