Program Coordinator

About This Role

This program coordinator role supports the Anesthesia Residency Program within the Department of Anesthesiology & Pain Medicine. The coordinator will facilitate residency education programs, providing administrative support to over 100 residents and liaising frequently with trainees and faculty. The position requires strong organizational skills, technical proficiency, and attention to detail.

Responsibilities

• Respond to enquiries and provide detailed information to students and residents on program and/or course requirements
• Ensure hospital administrators follow medical education requirements, guidelines, and procedures
• Check program, application, and Royal College training requirements and supporting documentation for accuracy and completeness
• Coordinate program, course, examination, interview, and meeting schedules and activities
• Draft routine correspondence and update records and web content
• Maintain course, program, and student information in student information systems and databases

Requirements

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum two years of program coordination and student services experience in a university or teaching hospital environment
• Demonstrated experience coordinating education program administration and ensuring program requirements, guidelines, and procedures are adhered to
• Demonstrated experience coordinating examination timetables, program schedules, and related program activities
• Demonstrated experience checking, verifying, and maintaining the accuracy and completeness of program, application, and student records and documentation
• Experience providing front-line support to students, residents, faculty, academic leaders, committees, and other stakeholders
• Experience coordinating meetings and committee support, including schedules, agendas, materials, minutes, and follow-up items
• Experience supporting events and implementing virtual meeting platforms
• Experience drafting correspondence, maintaining databases, and generating reports
• Advanced proficiency with MS Office Suite, student information systems, learning management systems, videoconferencing platforms, and related administrative technologies
• Strong communication and interpersonal skills, with tact, diplomacy, and the ability to respond to enquiries with clarity and professionalism
• Strong organizational and time-management skills, with the ability to manage competing priorities, meet deadlines, and adapt to changing demands
• Excellent analytical and problem-solving skills, with the ability to work independently and collaboratively
• Adaptable
• Communicator