About This Role
Planning and running marketing campaigns that bring new customers to the company's online store is the core of this role. The Production Manager supports the Shift Manager in overseeing daily manufacturing operations to ensure products are made safely, efficiently, on time, and within quality standards.
Responsibilities
- Supervise daily production activities on the floor
- Ensure production targets (volume, OEE, yield, efficiency) are met
- Monitor workflow and adjust schedules as needed
- Reduce downtime and improve productivity
- Ensure compliance with HACCP, GMP (Good Manufacturing Practices), FDA / local food regulations, and ISO / FSSC standards (if applicable)
- Monitor hygiene, sanitation, and CCPs (Critical Control Points)
- Coordinate with Quality Assurance teams
- Supervise line leaders and production staff and Dispatch Operations
- Conduct shift briefings
- Train employees on SOPs and safety procedures
- Handle attendance, discipline, and performance issues
- Coordinate raw material availability
- Minimise waste and product loss
- Monitor packaging material usage
- Ensure outload of materials are conducted in a timely manner to achieve on time in full KPIs
- Ensure machinery is operating properly
- Coordinate preventive maintenance
- Report breakdowns and reduce production delays
- Report shortages predicted to enable this to be managed with customers
- Maintain production reports
- Track KPIs (OEE, yield, downtime, OTIS, waste)
- Prepare daily/weekly performance summaries
- Manage 121s for direct line reports
Requirements
- Knowledge of food safety regulations
- Leadership and people management
- Problem-solving under pressure
- Understanding of production and dispatch planning
- Basic knowledge of lean manufacturing principles
- Good communication skills
- Bachelor’s degree in Food Science, Food Technology, Industrial Engineering, or Manufacturing/Production Engineering
- 3–5 years experience in food manufacturing and Dispatch Operations
Important Details
- Schedule: rotational shifts, 08:00 - 17:00, 15:00 - 12:00 / 13:00 -
About the Company
A Shift Manager in food manufacturing supports the Production Manager in overseeing daily manufacturing operations to ensure products are made safely, efficiently, on time, and within quality standards.