Leading site operations from material receipt through shipment is the core of this Production Manager role. The position is accountable for production schedules, productivity, cost, quality, food safety, health and safety, inventory, administration, receiving, and shipping. The Production Manager will coach Production Supervisors and partner across functions to continuously improve performance.
Responsibilities
Plan, direct, and coordinate operations in compliance with company, customer, SQF, CFIA, FDA, Kosher, and applicable federal/provincial/local regulations
Maintain the food safety plan and uphold food quality standards; escalate food safety concerns to authorized personnel and food defense issues to Food Safety & Quality
Foster a strong food safety culture across all shifts
Ensure production meets all food safety and quality requirements and that established protocols are followed across every shift
Ensure compliance with Safety and Environmental requirements
Coach and manage Production Supervisors and department staff; ensure understanding of and adherence to safety procedures, GMP, housekeeping standards, the union CBA, and SOPs
Develop and implement personal development plans for Supervisors; monitor performance and take corrective action as needed
Prepare management reviews for all direct reports
Cover the Production Supervisor role during supervisor’s vacations, absences, or as needed on any shift
Ensure Supervisors lead all hourly staff on site effectively and efficiently
Deploy staff and other resources effectively across all shifts
Oversee front desk/administrative staff to ensure timely task completion
Support production and other business needs, including working during evenings and weekends when required
Maximize line efficiency and effective use of materials, staff, and resources across all shifts
Communicate promptly, troubleshoot issues, and address operational gaps and concerns
Coordinate and optimize production schedules, staffing, and material requirements end-to-end (receiving through shipment)
Monitor and improve startup, changeover, shutdown, run efficiency, material usage, downtime, and other production costs
Develop and maintain data on production capacity, line speeds/outputs, efficiencies, staffing, and line set points
Write SOPs and work instructions; deliver training and cross-training
Lead and participate in continuous improvement initiatives, R&D activities, capacity analysis, and equipment/operational improvements
Audit processes, identify gaps, and ensure cross-shift compliance
Collaborate across departments to resolve issues and improve manufacturing operations, including coordinating with Maintenance to complete required work
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Investigate and evaluate new processes, protocols, equipment, and layouts
Manage time and attendance program, and ensure accuracy & timely input of information
Conduct inventory counts and internal audits across the site
Maintain a safe, efficient work environment; lead investigations and root cause analysis
Drive continuous health & safety improvements
Engage the team for improved performance through feedback, recognition, and communication
Accurately and promptly maintain production, inventory, staffing, and reporting data in company systems
Ensure batch, ingredients and inventory information is entered accurately and on time; address gaps promptly
Provide timely communication and reporting on projects, issues, and operational gaps
Train at both Concord sites to enable working at either site, as and when required
Commute to either site as and when required
Perform other duties as assigned at either site
Requirements
Bachelor's degree in Science, Engineering, Operations Management, or a related field
5+ years of management experience in a manufacturing environment, preferably food or beverage
Prior Production Manager experience; leading a team of production supervisors, lead hands, and other staff in a unionized environment
Strong background in production/material/labor scheduling, cost management, continuous improvement, and inventory management
Strong analytical, planning, and troubleshooting abilities
Proficient in Microsoft Office, with strong Excel skills (VLOOKUP, pivot tables) and data analysis/presentation
Proven ability to lead, coach, and motivate a diverse workforce; skilled in driving organizational change
Able to lift/move up to 25 lbs
Able to stand and work on feet for extended periods
Able to work at elevated heights (ladder/platform), climb stairs, and lean over equipment
Frequent handling, gripping, bending, and stooping
About the Company
Tootsie Roll of Canada/Concord Confections is the maker of Dubble Bubble gum and other confectionery products.
