Production Graphic Artist

About This Role

Working as a Production Graphic Artist, you will combine your creativity, technical skills, and attention to detail to transform customer artwork into high-quality, production-ready designs. You will work closely with the Art, Customer Service, Sales, and Production teams to ensure every piece created delivers the "WOW Effect" customers expect.

Responsibilities

• Create, modify, and prepare customer artwork for proofing and production using Adobe Creative Suite, 3D Studio Max, and other design tools
• Produce accurate, production-ready files, films, and prints that meet customer expectations and production specifications
• Operate printers, lasers, engravers, and other production equipment to bring designs to life
• Ensure accuracy, consistency, and quality while meeting daily production deadlines
• Partner with Customer Service, Sales, and Production to ensure artwork meets customer needs and production requirements
• Provide creative solutions and recommendations when artwork needs adjustments
• Troubleshoot artwork and production challenges while keeping projects moving forward
• Communicate clearly and proactively to help deliver an Incredible Customer Experience
• Support fellow Memory Makers to ensure department goals and deadlines are met
• Share ideas, knowledge, and best practices to strengthen processes and teamwork
• Take ownership of your work while remaining flexible and willing to jump in where needed
• Look for opportunities to improve workflows, efficiency, and overall quality

Requirements

• Associate degree in Graphic Design or a related field with at least 1 year of relevant experience, or 2 -3 years of equivalent hands-on experience and training
• Strong portfolio showcasing graphic design and production artwork skills
• Proficiency in Adobe Creative Suite, including Illustrator and Photoshop
• Experience with 3D Studio Max, RIP software, or similar production tools
• At least 1 year of experience operating printers, engravers, or similar production equipment
• Understanding of print production, file preparation, and artwork specifications
• Strong attention to detail with the ability to manage multiple projects and deadlines
• Creative problem-solving skills and a willingness to learn new techniques and technology
• Strong communication skills and the ability to work independently and collaboratively
• Basic math, measurement, and Microsoft Office skills

About the Company

Crystal D creates awards and gifts that celebrate people, achievements, and special moments. The company's five core values are Integrity, Quality, Respect, Commitment, and Passion.