About the role
We are the world's leading company dedicated to providing HR solutions, offering temporary and permanent staffing and outsourcing services in all sectors.
Adecco Poland Sp. z o.o. is an Employment Agency No. 364.
We are recruiting for a leading global financial services firm specializing in asset servicing, custody banking, and investment management, supporting institutional clients worldwide.
Responsibilities:
- Provide day-to-day support for Eagle Accounting to clients and internal teams, ensuring issues are resolved within agreed timelines.
- Investigate and troubleshoot accounting and application issues, including root cause analysis.
- Build a strong understanding of clients’ accounting processes and workflows.
- Work with global Product Support and technical teams to resolve complex issues.
- Support the team during critical incidents and help restore services quickly.
- Test system changes and new functionality to ensure they work as expected.
- Create and maintain documentation and share knowledge with colleagues and clients.
- Identify recurring issues and suggest improvements to products and support processes.
Candidate Profile:
- 3–7 years of experience in Fund Accounting, Investment Management, Financial Services, Client Services, or a similar area.
- Practical experience with Fund Accounting and Client Services.
- Strong analytical and problem-solving skills, with the ability to investigate complex issues.
- Good understanding of financial services and accounting processes.
- Strong communication skills and a client-focused approach.
- Ability to work effectively in a fast-paced, international environment.
- Bachelor’s degree in Finance, Accounting, IT, or a related field.
- Eagle product knowledge and basic SQL are welcome but not required.
- Willingness to learn, adapt, and develop expertise in the product.
What we offer:
- 12-month contract with the potential for enriching experiences and professional growth
- international environment, open communication and continuous learning
- hybrid work (4 days a week from office)
Adecco Poland Sp. z o.o. is an Employment Agency No. 364.
We inform you that companies within the Adecco Group operating in Poland have implemented a reporting procedure required by the Whistleblower Protection Act. Detailed information is available in Adecco offices.
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