This Product Owner role is central to establishing the bank's core banking instance, products, and related capabilities, with a focus on US deposit products. The position involves defining and managing the product vision, delivery priorities, and implementation roadmap, translating business objectives into clear product requirements and ensuring alignment with enterprise standards throughout delivery and post-launch stabilization.
Responsibilities
Act as the Product Owner for the establishment of the MapleMark core banking instance, products, and related capabilities
Define and manage the product vision, delivery priorities, and implementation roadmap for the MapleMark-specific US deposit products
Translate business objectives into clear product requirements, feature priorities, journeys, stories, operating expectations, and implementation outcomes
Maintain accountability for product scope, business readiness, and alignment with enterprise standards throughout delivery and post-launch stabilization
Lead the creation and launch of new MCVP1 products (such as Escrow-linked Deposit Accounts for Mortgage Capital Market customers) for the MapleMark entity, and all associated processes and artifacts, in accordance with established delivery milestones and commitments
Partner with core technology and vendor teams to define, validate, and implement product parameters within the core banking platform
Ensure business requirements are sufficiently detailed to support customer requirements, internal sales and operations team requirements, configuration, testing, operational execution, and control validation
Coordinate across stakeholders to confirm that product structures, servicing requirements, and operational dependencies are understood and delivered
Support the design and enablement of controls required for the product environment, including product-level controls, process controls, and implementation governance
Ensure that MCVP1 and MCVP2 products can appropriately co-exist with the existing Houston branch-held US Business Deposit products without creating operational, reporting, servicing, or control conflicts
Identify cross-product dependencies, integration impacts, and potential control gaps arising from parallel product structures or shared platform capabilities
Work with risk, operations, technology, vendor, and all applicable stakeholders to confirm readiness for launch and ongoing business-as-usual management
Further refine and develop the MCVP2 product suite (such as custody deposits, reciprocal deposits, structured CDs, etc.) while MCVP1 products are being implemented, ensuring forward-looking alignment between current delivery and future product evolution
Manage the ongoing lifecycle of MCVP1 and MCVP2 products, including enhancements, issue resolution, control updates, and stakeholder prioritization
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Maintain oversight of product performance, operational readiness, and business requirements as product capabilities mature
Ensure product documentation, parameter decisions, and implementation rationale are maintained to support governance, knowledge transfer, and future enhancements
Work closely with Product Manager, Core Technology, core banking vendor teams, other GTB product leads/owners, operations, risk, compliance, implementation teams, Houston branch stakeholders, and other upstream and downstream stakeholder teams
Coordinate across these groups to ensure that product design, technology configuration, control enablement, and business readiness are aligned and delivered in a disciplined manner
Create an environment in which the team pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk
Requirements
10+ years of experience in product ownership, banking product implementation, core banking platforms, or related financial services delivery roles in the U.S. (not looking for technical product owner)
5+ years of experience with launching and managing Escrow products, custody deposits, reciprocal deposits, structured CDs, and strategic initiatives for business banking customers in the U.S.
Strong understanding of product parameter configuration, core banking operating models, and product lifecycle management
5+ years of experience working with technology teams and external vendors to translate business needs into system configuration and delivery outcomes
Strong governance, control, and risk awareness, particularly in environments involving new product implementation or parallel product operations
University Degree in business or economics
Nice to have:
MBA
Important Details
Duration: 1 year
Schedule: 9am-5pm Monday-Friday; standard 37.5 hours per week (possible overtime)
Work format: Hybrid - 3 days onsite per week (may increase to more days in office)
Application Process
1st round: Hiring Manager + Director - 45 minutes - Teams Video
2nd round: VP - 30 minutes - Teams Video (in-person preferred)
In-person interviews will be at 2601 Victory Avenue; come to the lobby and the interviewer will receive them
Candidate Value Proposition
The successful candidate will have the opportunity to set up a net new Ecosystem for the bank and will be able to manage the end-to-end project.
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