Product Owner

About This Role

This Product Owner role involves acting as a subject matter expert, providing in-depth knowledge to various teams, and leading the gathering and analysis of business requirements. The position requires understanding business impact and offering solutions and advice to users based on experience, while also leading a team and communicating requirements across project teams and business users.

Responsibilities

• Work closely with Service designers, UX and UI designers, and recommend improvements to customer journeys and process flows to enhance the customer experience
• Translate business needs into user stories and/or requirements, oversee the refinement of user stories and/or requirements, understand processes and procedures, and articulate requirements with technology experts, testers, and business stakeholders
• Work closely with project stakeholders to deliver project results while implementing risk analysis and meeting required deliverables
• Understand the value of opportunities and ensure alignment with the Value Framework
• Create process flow or workflow diagrams using a variety of business process design tools and techniques
• Lead or mentor Business Analysts, handle complex business needs, and participate in solution design and architecture discussions
• Lead and facilitate workshops with business users, with the ability to play back the solution

Requirements

• 8+ years of experience as a Business Analyst or Product Owner
• Proven experience as a Business Analyst in IT development within the banking and finance industry with a strong background in crafting user stories
• Experience in professional consulting areas
• Bachelor's Degree
• Able to communicate both in writing and speaking in English and Thai

Application Process

• Receive an update within one week if your application proceeds to the next step