Product Owner

About This Role

Planning and executing the strategic direction of the global Partner Engagement product is the core of this role, maximizing value for customers, partners, and the business. The Product Owner will act as a link between business and technology teams, steering product innovation, commercial success, and operational excellence across global and regional markets. This work directly contributes to customer engagement, revenue growth, and the continuous evolution of the loyalty and rewards ecosystem.

Responsibilities

• Define, communicate, and execute the product vision, strategy, value proposition, and roadmap for Partner Engagement solutions
• Analyze market trends, customer needs, competitive developments, and business opportunities to identify growth potential and guide product evolution
• Collect, evaluate, and prioritize customer, business, and regional market requirements to ensure maximum product value
• Own the commercial performance of the product, managing business cases, revenue targets, and incentivization strategies
• Collaborate closely with global and regional marketing and sales organizations, enabling successful product adoption and business growth
• Work with stakeholders across business and technology functions, aligning priorities and ensuring successful delivery of strategic initiatives
• Steer product development and operations, ensuring delivery within agreed scope, budget, and timelines
• Define and optimize operating models, processes, and governance structures to maximize business impact and efficiency
• Use customer, operational, and financial KPIs to continuously monitor performance and identify opportunities for improvement

Requirements

• Degree in Business Administration, Information Technology, Computer Science, or a comparable field
• Several years of experience in Product Ownership or Product Management, ideally within loyalty, rewards, cashback, rebate, referral, or membership programs
• Strong understanding of loyalty program mechanics, campaign management, customer engagement, and product strategy
• Experience balancing business and customer needs, managing stakeholders, and driving commercial performance based on KPIs
• Strategic, analytical, and customer-focused, with strong communication and stakeholder management skills
• Business-fluent English, both written and spoken

Nice to have:

• Experience with global loyalty ecosystems, partner engagement platforms, or customer retention solutions in an international environment

Benefits

• Adjustable starting times (7:30 – 9:00AM)
• Hybrid work 70/30
• Up to 30 days of remote work from abroad from selected countries