Product Manager Graduate (Sales and Operations Management Platform) - 2027 Start

About This Role

This product manager graduate role is with the Client Incentive team, which builds the global incentive platform that powers billions of dollars of advertising incentives across TikTok's worldwide advertising business. The products enable policy design, incentive configuration, customer enrollment, execution tracking, settlement, governance, and customer transparency for advertisers and agencies across multiple regions. As AI reshapes enterprise software, the team is building the next generation of intelligent incentive systems that help users understand policies, diagnose issues, automate operations, and make complex incentive programs more transparent and scalable.

Responsibilities

• Build products that support the end-to-end incentive lifecycle, including policy configuration, enrollment, execution, settlement, and reporting
• Analyze complex business workflows and identify opportunities to improve automation, usability, and operational efficiency
• Work with cross-functional teams to define product requirements and drive product execution from concept to launch
• Leverage AI technologies, including LLMs and workflow automation, to improve policy understanding, issue diagnosis, and operational productivity
• Use data to identify customer pain points, measure product impact, and prioritize product investments
• Partner with global stakeholders across North America, Europe, APAC, and LATAM to deliver scalable platform capabilities

Requirements

• Completing or recently completed a Bachelor's degree in computer science or a related discipline
• Strong analytical and structured problem-solving skills
• Excellent communication skills with the ability to collaborate across technical and business teams
• Comfortable working with data and ambiguity in a fast-paced environment
• Passion for building products that improve operational efficiency and customer experience
• Proficiency in Chinese and English is required to collaborate with global partners, including Engineering teams based in Mandarin-speaking regions. These interactions include leading and participating in meetings that are conducted in Chinese as well as corresponding in chat or emails.

Benefits

• Day one access to medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Important Details

• Start date: 2027