Product Manager, Card Acquisition

About This Role

Product innovation and driving value for customers are at the heart of this Product Manager role, where you will shape the future of card acquisition by producing and publishing content across various channels. The role involves contributing to successful launches and delivering high-quality products that resonate with clients, bringing expertise in content management, customer and offer data, and targeting to deliver best-in-class experiences that support the product vision.

Responsibilities

• Create, structure, and publish user-friendly content across card acquisition experiences to drive optimal customer engagement
• Manage content workflows and calendar, ensuring timely publication and consistent messaging across channels
• Collaborate with marketing and user experience design teams to build engaging, accessible content for digital acquisition channels
• Support the integration of accessibility guidelines into content structures to accommodate a diverse user base
• Contribute to product discovery, requirements, experimentation, and continuous improvement initiatives

Requirements

• 5 years of experience with Adobe Experience Manager (AEM) or other content management platforms, including proficiency in JSON, HTML, and CSS
• Demonstrated ability to contribute to content architecture modernization using knowledge of content platform systems
• Strong understanding of the end-to-end product development lifecycle, including design and data analytics
• Proven ability to work effectively with cross-functional partners while managing multiple workstreams in parallel
• Exceptional written and verbal communication skills, including active listening and the ability to produce clear, concise documentation

Nice to have:

• Prior experience working within a large, matrixed organization
• Deep knowledge of the credit card industry and digital acquisition marketing

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Important Details

• Eligibility: Applicants must be authorized to work for any employer in the US; immigration sponsorship or takeover of an employment visa is not provided

About the Company

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. The Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. They lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions, while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.