Product Manager

About This Role

This Product Manager role at the Government Technology Agency (GovTech) offers the chance to lead a product domain from concept to reality, shaping the future of justice in Singapore through the Future Courts Management System (fCMS). The role is for a product manager who wants to work deeply with the Judiciary to build long-term digital capability and rethink how court services should work.

Responsibilities

• Discover what problems are worth solving, working directly with judges, judicial officers, lawyers, court administrators, partner agencies, and members of the public to understand their needs and pain points
• Prioritise based on evidence and outcomes, making decisions about what to build now, what to learn more about, and what not to build
• Deliver value incrementally using modern product and engineering practices that reduce delivery risk, support learning from real usage, and avoid big-bang replacement
• Measure whether the product is working, defining meaningful measures of success and using qualitative and quantitative evidence to understand where the product should improve
• Build alignment around product decisions, communicating the problem, evidence, priorities, and trade-offs clearly to stakeholders and your delivery team

Requirements

• Curious about users and their problems, wanting to understand why something works the way it does before deciding what should be built
• Thinks beyond requirements; when a feature is requested, naturally wants to understand the underlying problem and whether there might be a better way to solve it
• Uses evidence to make decisions, comfortable combining user research, operational knowledge, product data, and technical input rather than relying only on stakeholder opinion
• Makes thoughtful product trade-offs, balancing user value, operational needs, technical sustainability, security, compliance, and delivery risk
• Communicates clearly, able to explain a complicated problem, the evidence behind a decision, and the trade-offs involved in a way that different audiences can understand
• Wants to develop product craft, actively seeking feedback, learning from more experienced Product Managers, and reflecting on how to make better product decisions
• Experience working on digital products or services and having participated meaningfully in activities such as product discovery, user research, prioritisation, delivery, or product analytics

Nice to have:

• Experience in government, justice, legal services, or other complex domains

Benefits

• Fostering an inclusive workplace that values diverse voices and perspectives
• Holistic and market-competitive suite of perks
• Leave benefits to meet work-life needs