Product Manager

About This Role

Product Managers make sure that the right things get done so that digital products meet user needs and continuously remain relevant. The role involves establishing a clear vision for a product and what is needed to achieve it, handling all facets of a product, and coordinating across user needs, technical constraints, and design goals.

Responsibilities

• Engage the agency Product Owner to establish a clear vision for what the product should be and what is needed to get there
• Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in
• Work out the product outreach and promotion strategies with business partners
• Define the product go-to-market strategy and work with relevant partners to execute the plan
• Design, test, and iterate through experiments to improve the user journey
• Manage the product budget through expenditure monitoring, cashflow management, and securing funding
• Develop the workplan with the product team
• Provide sufficient resources for product development, including procurement of software, hardware, and ICT professional services
• Conduct user studies to understand their needs and problems
• Analyse data to uncover usage patterns that can inform product decisions
• Research the industry to understand complimentary and competing solutions
• Translate the product strategy into technical, detailed, actionable plans for business and vendor teams
• Understand the developers’ needs and if necessary support them in exploring emerging tools and techniques that can meet their needs
• Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them
• Consider how the services could be delivered for different market segments and prioritize feature development
• Create data-driven analytics and insights for action and to make appropriate trade-offs
• Coordinate efforts across multiple functions including marketing, legal, and finance
• Co-create with the Product Owner to draft the budget papers to seek resources for the product's development
• Drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner
• Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations
• Participate in public-speaking engagements to raise awareness of the product and gain more users
• Run efficient meetings to keep stakeholders and product team members updated
• Prioritize, plan, and track what needs to be done
• Document key information and decisions about the product