Product Installation Engineer - InnovationDeliveryTransformation

About This Role

This engineering role focuses on deploying and maintaining AI-driven products within client cloud environments or on-premises data centers. The Product Installation Engineer will bring containerized applications to life, ensuring smooth, repeatable rollouts and addressing real infrastructure challenges under client conditions.

Responsibilities

• Install and deploy containerized applications into clients' cloud environments or data centers
• Manage and maintain containerized applications to ensure optimal performance and reliability
• Collaborate with cloud engineering and security organizations to ensure infrastructure is provisioned correctly
• Test the basic functionality of cloud applications to declare them open for business
• Adapt logging and monitoring hooks to integrate with clients' native operations, ensuring observability and traceability
• Assist the developer team with remote debugging and troubleshooting issues
• Automate deployment processes to achieve quick time to value for clients
• Communicate technical requirements for cloud deployments clearly, including concepts like access groups, roles, permissions, and networking
• Work with common cloud infrastructure components such as VPCs, managed services, and storage solutions
• Manage data ingress and egress requirements, including moving large datasets within cloud contexts and across cloud instances
• Ensure compliance with clients' security and operational standards
• Stay up-to-date with the latest industry trends, tools, and technologies to continuously improve deployment practices and processes

Requirements

• Hands-on approach to deploying and managing containerized applications in complex, client-facing cloud environments, with a strong bias toward reliability, repeatability, and quick time to value
• Deep familiarity with cloud infrastructure fundamentals, including VPCs, managed services, storage solutions, access groups, roles, and permissions, and the ability to communicate these concepts clearly to both technical and non-technical client stakeholders
• Strong infrastructure-as-code instincts, with the ability to automate and standardize deployment processes across varied client environments and data centers
• Comfort operating at the intersection of cloud engineering and security, collaborating with client infrastructure and security organizations to ensure compliant, correctly provisioned deployments
• Proven ability to adapt observability and monitoring frameworks to client-native operations, ensuring traceability and operational continuity post-deployment
• Methodical troubleshooting approach with experience supporting remote debugging and resolving complex deployment issues in collaboration with developer teams