About This Role
This product engineering role is centered on the ongoing success of Tesla's Supercharger Network. You will join an international team to accelerate the world's transition to sustainable transport by working across the organization to solve problems and ensure product success. Collaborating with other Energy and Solar Product and Service Engineering teams, you will leverage data and analytics to ensure the best customer experience and fleet availability.
Responsibilities
- Drive cross-functional efforts and initiatives to implement fleet improvements with the manufacturing, design, field service, and technical support teams
- Work with the wider engineering and manufacturing teams to drive design and manufacturing product improvements in both existing and future products
- Work with field service and technical support teams to create documentation and training to support field commissioning, service actions, and to ensure consistent and stable global service operations
- Utilize remote data analysis, fleet analytics, and first principles insights to solve problems with some lab work and onsite investigations as needed
- Troubleshoot and root cause hardware, software, and firmware issues of the global Supercharger network
Requirements
- Degree in Electrical Engineering, Mechatronics Engineering, or equivalent experience
- Minimum 2 years experience as a development, diagnostic, or field support engineer
- Experience with product engineering, reliability engineering, failure analysis, systems test engineering, or product quality engineering
- Experience using SQL, Linux based operating systems, Python, and C/C++ or equivalent
- Strong engineering fundamentals and intuition, applied to firmware/software/hardware of connected systems
- Strong ability to work and communicate effectively with external stakeholders
- Strong analytical and problem-solving skills with hands-on experience debugging complex systems
- Demonstrated data analytics and analysis
- Able to read and interpret mechanical drawings and electrical diagrams
- Experience with charging standards is a plus
Benefits
- Medical plans with $0 payroll deduction options
- Family-building, fertility, adoption, and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both with $0 paycheck contribution options
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match
- Employee Stock Purchase Plans and other financial benefits
- Company paid Basic Life, AD&D