Product Designer, Higher Education

About This Role

Planning and creating the user experience for AI products in higher education is the core of this staff-level product design job. The role involves working on both existing product needs and new opportunities, from core learning experiences to campus-wide tools. It suits a designer with exceptional interaction and visual design skills, combined with deep product thinking, who can transform complex questions into clear, trustworthy, and engaging experiences.

Responsibilities

• Establish an exceptionally high standard for craft across our higher education experiences
• Lead end-to-end design for products that help students, faculty, and campus staff use AI safely, confidently, and productively
• Design clear, trustworthy experiences for learning, course participation, and campus-wide use, including sensitive or high-trust interactions
• Shape zero-to-one higher education experiences spanning colleges and universities, educators, courses, collaborative work, and builder-style workflows
• Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build
• Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment
• Conduct and apply research with relevant users and partners to understand the needs of students, faculty, campus staff, and institutions
• Develop reusable patterns and principles that create coherence across core learning, course, and campus-wide products as the area grows

Requirements

• Exceptional interaction and visual design craft and motivation to raise the quality of design across our company
• Highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction
• Strong craft paired with deep product and systems thinking
• Led substantial, ambiguous, or zero-to-one product areas and can help shape both vision and execution
• Ability to design thoughtful experiences for sensitive, high-trust, or safety-critical contexts
• Understanding of how to create products that are engaging and intuitive without compromising safety or clarity
• Ability to navigate the needs of multiple audiences, including students, faculty, campus staff, administrators, and institutional partners
• Clear communication, ability to build alignment across disciplines, and hands-on involvement throughout the product-development process
• Energized by the opportunity to define how AI can support learning while serving higher education communities responsibly

About the Company

The Education team is focused on making AI safe, useful, and empowering for students, faculty, and institutions. Their work spans core learning experiences, course-based tools, and campus-wide product solutions, exploring how technology can support colleges and universities, educators, teaching and research, and collaborative learning.