Product Designer, Higher Education

About This Role

Product Designer, Higher Education is a staff-level role focused on shaping how students and educators engage with AI and defining OpenAI's emerging higher education experiences. The role involves working across immediate product needs and ambitious zero-to-one opportunities, from core learning and course experiences to campus-wide tools for teaching, research, and collaboration. It suits a highly generative designer who can move from early exploration to concrete, high-fidelity product direction.

Responsibilities

• Establish an exceptionally high standard for craft across OpenAI's higher education experiences
• Lead end-to-end design for products that help students, faculty, and campus staff use AI safely, confidently, and productively
• Design clear, trustworthy experiences for learning, course participation, and campus-wide use, including sensitive or high-trust interactions
• Shape zero-to-one higher education experiences spanning colleges and universities, educators, courses, collaborative work, and builder-style workflows
• Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build
• Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment
• Conduct and apply research with relevant users and partners to understand the needs of students, faculty, campus staff, and institutions
• Develop reusable patterns and principles that create coherence across core learning, course, and campus-wide products as the area grows

Requirements

• Exceptional interaction and visual design craft and motivation to raise the quality of design across OpenAI
• Highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction
• Strong craft paired with deep product and systems thinking
• Experience leading substantial, ambiguous, or zero-to-one product areas and shaping both vision and execution
• Ability to design thoughtful experiences for sensitive, high-trust, or safety-critical contexts
• Understanding of how to create products that are engaging and intuitive without compromising safety or clarity
• Ability to navigate the needs of multiple audiences, including students, faculty, campus staff, administrators, and institutional partners
• Clear communication skills, ability to build alignment across disciplines, and hands-on involvement throughout the product-development process
• Energized by the opportunity to define how AI can support learning while serving higher education communities responsibly

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company pushes the boundaries of the capabilities of AI systems and seeks to safely deploy them to the world through its products. OpenAI believes artificial intelligence has the potential to help people solve immense global challenges, and it wants the upside of AI to be widely shared.