About the role
Who you are
- 4+ years of experience in Product/UX Design
- 2+ concrete examples of designing and shipping complex web and mobile interfaces
- 2+ years managing stakeholders directly
- Experience with the healthcare space
- Storytelling techniques such as animated prototypes or user flow diagrams
- Interest in design ethics, accessibility, and other topics relevant to the healthcare space
- Genuine and inquisitive, humble yet determined
- Evidence of contribution to internal tools, system workflows, and power-user interfaces
- Proven record of navigating technical constraints to deliver design solutions
- Experience with user research and prototyping
- Ability to translate requirements, goals, and research into simple and useful UI
What the job involves
- As a Product Designer for the Lucie Marketplace, you will design and ship the tools that help employers easily manage health plan contributions for their employees
- The Lucie ecosystem spans our direct enrollment platform for brokers, the consumer marketplace, and ICHRA tooling
- In this role, you will focus on shaping the ICHRA experience, contributing to the other areas as needed
- Partnering closely with a Senior Product Designer in this space, you will collaborate cross-functionally with product managers, engineers, research, data and operational stakeholders to take features from discovery through delivery while driving a consistent, scalable, and intuitive experience across the entire Lucie suite
- The ideal candidate brings a strong visual design portfolio and a proven track record of designing complex enterprise software, data-intensive platforms, or workforce management tools
- You can work autonomously across multiple technical domains from initial research through high-fidelity delivery, consistently balancing execution speed with deep user empathy
- Additionally, you thrive in a modern workflow and are comfortable leveraging AI-assisted tools like Claude Code alongside Figma to streamline the design-to-engineering process
- You will report into the SVP, Product, Design, Data
- Define the experiences for Oscar’s users, enabling a wide array of use cases that all contribute towards providing exceptional care in support of Oscar’s mission to make a healthier life affordable and accessible to all
- Become an expert on the product’s users and their journeys, advocating their needs and pain points to the larger org
- Own the design process and partner closely with cross-functional peers like product managers, tech leads, engineers, data scientists and business stakeholders to drive clarity around strategy and alignment on solutions
- Collaborate with other product designers across the organization with feedback during critiques and thoughtful contributions to the design team at large
- Perform user research and usability testing with a clear focus on generating actionable insights to drive informed design decisions
- Design visually compelling experiences for all users and contribute to the Oscar design language system (Anatomy)
- Bring the Oscar brand to life in our product experiences
- Compliance with all applicable laws and regulations
- Other duties as assigned
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