About This Role
Designing the user experience for an educational technology platform is the core of this role, owning the process from end-to-end across SaaS products. This hands-on position combines UX research, interaction design, and UI design, working closely with various teams to create intuitive workflows for institutional users, students, and employers. The ideal candidate is comfortable navigating ambiguity to deliver production-ready designs.
Responsibilities
- Own key product flows across the SaaS platform and new products from discovery to delivery
- Conduct lightweight user research (interviews, usability testing, feedback sessions) with institutional users and internal stakeholders
- Turn requirements and problems into wireframes, user flows, and interactive prototypes
- Design clean, consistent UI that fits within (and helps evolve) Scholaro
- Collaborate daily with developers to ensure designs are feasible and implemented correctly
- Partner with sales and customer success to understand how customers actually use the product and where they get stuck
- Help define and maintain a design system (components, patterns, documentation)
- Use data (quantitative and qualitative) to iterate on existing features and improve usability and adoption
- Contribute to product discovery: shaping problem definitions, pushing back on unclear requirements, and suggesting better solutions
Requirements
- 3
-6+ years of experience as a UX, Product, or Interaction Designer working on web applications or SaaS products
- Strong portfolio showing: complex workflows or B2B / SaaS products; clear problem statements, your design process, and the impact of your work
- Ability to take a vague problem and break it into clear user flows and interaction patterns
- Comfortable with Figma (or similar tools) for wireframes, prototypes, and design systems
- Strong communication skills: you can explain your decisions to non-designers and take feedback without drama
- Experience working closely with developers and shipping real features, not just concepts
- Experience designing for B2B or institutional products (education, CRM, or similar)
- Experience with multi-sided products (e.g., admin + end user, or employer + candidate)
- Familiarity with analytics tools (e.g., event tracking, funnels, heatmaps) and using data to inform design decisions
- Some comfort with basic visual/brand design so you can collaborate on marketing pages and collateral when needed
Benefits
- Opportunity to shape the UX of products used by universities, schools, and organizations worldwide
- Direct access to the CEO and leadership team; fast decision-making and minimal bureaucracy
