Product Compliance Manager

About This Role

Leading and executing risk-based compliance reviews of customers is the core of this role, assessing their adherence to operating rules, standards, and contractual requirements for Early Warning's products and services. The manager identifies control gaps and risks, delivers clear and actionable recommendations, and supports consistent compliance to protect the integrity and security of the company's offerings.

Responsibilities

• Plan and execute risk-based compliance reviews of customers utilizing EWS products and services
• Assess customer's processes, controls, and documentation for adherence to operating rules, contractual requirements, and product standards
• Identify control gaps and compliance risks and perform root cause analysis
• Prepare clear, well-supported reports with practical remediation recommendations and present findings to internal and external stakeholders
• Maintain complete and defensible documentation and work papers to support review conclusions
• Validate remediated findings ensuring effective resolution of identified issues
• Analyze review results and trends to identify recurring issues and recommend improvements to senior management
• Provide guidance on rule interpretation and compliance expectations and mentor team members to strengthen review quality
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data

Requirements

• Minimum of 8 years of experience in compliance reviews, audits, regulatory compliance, risk management, internal controls, or quality assurance within financial services or payments
• High integrity and objectivity with the ability to work independently
• Experience leading or independently conducting reviews, including scoping, testing, documentation, and reporting
• Working knowledge of compliance frameworks, risk assessment methodologies, and control evaluation practices
• Ability to interpret and apply operating rules, contractual requirements, and product standards
• Strong analytical and problem-solving skills with the ability to assess risk and identify root causes
• Excellent written and verbal communication skills, including the ability to conduct interviews and present findings clearly
• Strong organizational and project management skills, with the ability to manage multiple reviews simultaneously
• Education and/or experience typically obtained through completion of a Bachelor's degree in business, finance, accounting, risk management or related field
• Background and drug screen

Nice to have:

• Familiarity with debit network rules, NACHA rules, and real-time payments frameworks